The International Program Specialist is a seasoned, experienced professional who knows how to apply theory and put it into practice with in-depth understanding of the professional field; independently performs the full range of responsibilities within the function; possesses broad job knowledge; analyzes problems and issues of diverse scope and determines solutions. Independently advises and resolves a full range of issues. Works within the organization to recommend changes to policies, practices, and procedures. Provides guidance on issues requiring in-depth knowledge of specialized programs.
Reporting to the Regional Student Services Supervisor, the International Program Specialist serves as the primary operating liaison between the University of California Education Abroad Program, Systemwide Office (UCEAP) and (a) UC Study Center staff worldwide; (b) Study Abroad offices on the UC campuses; and (c) UC students participating in UCEAP. Directly responsible for all operational and logistical activities pertaining to an assigned portfolio within the more than 5,500 UCEAP program participants each year, in over 40 countries worldwide. Collaborates with all regional teams to develop and integrate best practices and provide back-up support. Works to ensure these processes are as advanced and efficient as possible. Maintains primary responsibility for communicating to the Study Center Directors and personnel, campus offices, UCEAP staff, and students on UC and UCEAP policies pertaining to all operational aspects of students' programs (applications, visa requirements, housing, on site logistics, health and disability issues, host university acceptance).
Minimum Qualifications: BA degree in related area and/or equivalent experience/training. Two years' experience in implementing international education programs; experience interpreting and applying government or other organizational policies, requirements, or regulations. Excellent oral and written communication skills. Project management experience. Skills in judgment, decision-making and problem-solving. Ability to work collaboratively and coordinate within a complex organization. Ability in problem identification and reasoning. Ability to develop original ideas to solve problems; interpersonal skills, multicultural competencies and ability to work with diverse populations; computer skills, (complex database management, Word, Excel, Adobe Acrobat, Outlook, internet, etc.).
Desirable Knowledge of UC policies and procedures; familiarity with institutions of higher education in Spain and/or Latin America Spanish and/or Portuguese language skills (reading and writing); working knowledge of Facebook.
Internal Number: 20190399
About University of California Education Aboard Program
The University of California Education Abroad Program (UCEAP) has served as the UC systemwide international student exchange program since 1962. Serving all campuses, UCEAP continues its support of the University of California's mission through academic instruction and exchange relationships around the world. Through study abroad, UCEAP provides the opportunity for students to become international citizens and global thinkers, equipping them with the understanding and skills necessary for success in the global marketplace. For more information, visit www.eap.ucop.edu.