About Citi Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.
Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.
Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.
Brief Description of the Organization CBNA is the primary legal entity for Citi, providing products and services to consumers, financial institutions and corporate clients around the world. In the past, Citi has provided most of its internal reporting on a business by business basis. With the changes in the regulatory environment, strong legal entity reporting and governance has become essential. This team is responsible for ensuring that CBNA has the appropriate governance and control infrastructure to meet the demand for legal entity planning, execution, information management and the ever-evolving regulatory environment. Position Description
The primary day to day functional responsibilities for this position centered on: Account Openings, Account Maintenance, Fee billing set up, Ticklers, Address change and any and all non-financial transactions.
Working closely with all members of the Escrow Team, assist with the marketing, delivery, administration and servicing of the Escrow Agent Product to Private Bank clients nationwide.
Assist Private Bankers located throughout the US with identifying and closing new escrow agent business opportunities. This includes participating in sales calls, presentations and conference calls as necessary.
Oversee account openings and closings with junior team member; provide support for documentation completeness and accuracy. Understand the risks of the escrow agent product.
Prepare, maintain and update spreadsheets, calculations, reports and/or special documentation required for specific transactions (complexity can vary from deal to deal).
Review of escrow agreements / contracts to determine if certain transactions are permissible. Understand requirements and monitor activity for specific Escrow accounts to ensure Citibank's duties and responsibilities are followed.
Ensure compliance with all legal and regulatory policies and requirements of the Private Bank.
Resolve client inquiries and issues on a timely basis and as accurately as possible through effective and efficient use of Private Bank resources.
Direct contact with clients and their attorneys, accountants, third party vendors, representatives, etc.
Interaction with Private Bankers, Banker Associates, Service Officers, CPB Internal Legal Counsel and other internal constituents as necessary.
Approximately 6/7 years experience working in the financial services industry; prior experience with escrow transactions and settlement funds is preferred.
Familiarity with the securities industry - specifically, securities movements, fixed income securities and deposit products.
Strategic focus: strong candidates will exhibit an ability to proactively think "out of the box" and to creatively craft solutions to meet client needs. All transactions are different and clients constantly seek a "Citi solution" for their endeavors.
Technical skills: thorough knowledge and familiarity with Microsoft Word, Excel, Powerpoint and Outlook required. Knowledge of Microsoft Access helpful, but not essential.
Project management skills: candidate must be highly organized and efficient; ability to effectively multi-task and adhere to daily time sensitive deadlines is critical.
Analytical skills: the ability to read, comprehend and interpret legal documents and contracts governing escrow accounts is required.
This position requires heavy client contact; strong interpersonal and client relationship management skills are essential.
Excellent oral and written communication skills
Internal Number: 6123483
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