Department: MED-Ctr Health InfoPartnership Salary/Grade: ITS/80
The Senior Project Manager oversees high-priority projects, which often require considerable resources and high levels of functional integration. Manages projects from original concept through final implementation. Interfaces with all affected areas of the project, including end-users, distributors, and vendors. Ensures adherence to quality standards and reviews project deliverables. May communicate with senior level management regarding the status of specific projects. Provides deliverables based on project demands.
The mission of the Center for Health Information Partnerships (CHIP) is to bring people, communities, and data together to enable everyone to live their healthiest lives. Utilizing new ways of thinking, innovative methods, and interdisciplinary partnerships, we aggregate and analyze health information across institutions and disciplines to positively affect individual and population health. CHIP has a vision for “information-driven health for all.” This position will join the Practice Facilitation team.
Collaborates with project leadership to determine and document project objectives, scope, approach, resource requirements, budget, metrics, key performance indicators and stakeholders.
Collaborates with project leadership to define project tasks, milestones, and deliverables that meet stated project objectives and conform to initiative methodology standards.
Develops and maintains project schedules, and ensures appropriate planning measures are taken including adjusting assignments as necessary to accommodate new issues, scope changes, new work estimates and/or resource availability constraints.
Analyzes short- and long-term resource needs and recommends and/or adjusts staffing and resources appropriately.
Monitors and communicates progress, revising task timelines and effort estimates based on project team members task-specific status updates.
Develops communication plan for key messages, project updates, and key decisions that will be used throughout the project.
Works with technical lead to specify quality assurance process that will ensure the overall quality and continual improvement of the project deliverables.
Develops and maintains risk analyses process, risk mitigation strategy process, and issue logs for the project.
Provides work direction and/or supervises staff such as team members, subordinates, contractors, vendors, students, etc.
Coaches and mentors staff.
Manages projects ensuring timelines and deliverables are met and meet expectations.
Performs other duties as assigned.
Successful completion of a full 4-year course of study in an accredited college or university leading to a bachelor's or higher degree; OR appropriate combination of education and experience.
4 years managing Information Technology (IT) and related virtual and physical infrastructure projects or other relevant experience required.
Minimum Competencies: (Skills, knowledge, and abilities.)
Well-developed listening and communication skills.
An understanding of and ability to apply emotional intelligence skills such as empathetic listening, flexibility and assertiveness to support the ability to establish a rapport with providers, staff, community and patient populations.
Demonstrated problem solving skills. Must be able to link needs with available resources, function as a connector. Knowledge of and ability to apply relationship building skills such as mediation and negotiation.
Excellent prioritization, coordination and time management skills. Must be a self-starter, able to work independently.
Understanding of group dynamics and comfortable leading groups of people.
Willing to travel to practice locations.
Preferred Qualifications: (Education and experience)
Experience with ambulatory practice and health care delivery desirable.
Experience using quality improvement strategies in health care improvement initiatives desirable.
Familiarity with EHR systems.
Preferred Competencies: (Skills, knowledge, and abilities)
Knowledge of process and workflow dynamics.
Knowledge of Lean/Six Sigma or other existing quality improvement methodologies.
Ability to collaborate with project stakeholders to define timelines, project tasks, milestones.
Ability to delivers data to project team as defined by project timelines and requirements.
Ability to documents activities to support project as required.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 36565
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.