MetLife’s Human Resources (HR) IT team is a high energy, dynamic group of IT professionals. The HRIT team leads transformational programs with numerous initiatives underway to increase work productivity and employee engagement. The Lead Business Systems Analyst (BSA) will be working with a close-knit team focused on collective success. The candidate must be a strong analytical problem solver and creative thinker with the ability to ask the right questions to develop a point of view that will influence HR business decisions. The successful candidate will be a disciplined self-starter that works well with internal business partners and software development teams to develop solutions that meet Human Resource business needs.
Establishes knowledge of business challenges and priorities to identify opportunities and recommend technical solutions with action plans to improve ongoing business operation and over employee experience in ways that add value to MetLife
Translates the business needs and vision into functionality that align to the overall MetLife ecosystem strategy and roadmap
Uses agile approach to collaborate across stakeholders and functional teams to recommend solutions to deliver successful digital workplace projects
Serves as the product owner on development projects to gather, document and analyze requirements for developing and delivering digital workplace capabilities using an agile software development methodology
Provides leadership throughout the lifecycles of a project, promoting its vision through design and development to ensure project requirements are satisfied
Essential Business Experience and Technical Skills:
5+ years of experience in the Product Owner/Business Analyst role for software development
Extensive experience in pursuing advanced technologies and designing solutions for business challenges
Excellent organization and time management skills with the ability to work in a dynamic, fast-paced environment that requires the individual to simultaneously manage several projects, with tight deadlines, while paying attention to detail and quality.
Excellent interpersonal and communication skills – able to articulate and present ideas and solutions in clear and concise fashion to business partners, colleagues, and senior business leaders
Working knowledge of Human Resource applications and processes supporting Global Workforce Admin, Payroll, Benefits, Talent, Compensation and Absence Management.
Bachelor of Science in Business or Mathematics or related field
Experience with advanced technologies such as Portal, Chatbot, Search, Knowledge Management, etc.
Experience with Cloud based solutions and Enterprise Architecture
Experience with Data Analytics including natural language processing and machine learning
Excellent problem solving, quantitative and analytical skills, critical thinking and the ability to effectively work through abstract concepts
Proficiency in statistical and mathematical modeling methods
Demonstrable experience of managing large, complex IT projects
Working experience with TFS/JIRA and other business requirement tools
Self-motivated with curiosity to understand and investigate what is possible
Ability to effectively adapt to rapidly changing technology and apply it to business needsFlexible and adaptable attitude, disciplined to manage multiple responsibilities and adjust to varied environments
Ability to interface effectively with multiple levels of management, ranging from senior business executives to business domain experts and third parties
Internal Number: 108459
MetLife is a proud equal opportunity/affirmative action employer committed to attracting, retaining, and maximizing the performance of a diverse and inclusive workforce. It is MetLife's policy to ensure equal employment opportunity without discrimination or harassment based on race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, disability, national origin, marital or domestic/civil partnership status, genetic information, citizenship status, uniformed service member or veteran status, or any other characteristic protected by law.