SUMMARY: The Director is a full-time position responsible for the management of The Learning Society of Queens including individual and corporate donor relations, speaker selection and negotiation, programming partnerships both in the community and with university departments, and multi-event production.
This position reports to the Associate Vice President for Advancement and Managing Director for External Relations. This position is exempt from provisions of the Fair Labor Standards Act (FLSA) and therefore is not eligible to earn overtime pay or compensatory time off for additional hours worked.
Essential Duties and Responsibilities include the following.
Raise approximately $500,000 annually through memberships and corporate and foundation sponsorships to fund the department’s annual expenses.
Ideation and implementation of speaker and program topics relevant to the university and Charlotte region.
Cultivate the membership experience focusing on membership renewals and securing prospective new members.
Support a member-based executive committee that is charged with leading the membership, recruiting new members, and assisting in speaker and topic selection.
Execute sponsor benefits and deliver positive experiences to cultivate long-term relationships with sponsoring organizations.
Maintain strong relationships with leading speaker agencies to strengthen the speaker profile and ensure positive contract negotiation.
Design all Learning Society produced events including high-profile public lectures (2000 attendees) and lecture-based receptions (400 attendees) twice a year in addition to high-caliber donor gatherings, student and community education programs throughout the year. Oversee the execution of event logistics by the external relations event coordinator and vendor partners ensuring a flawless experience for guests.
Manage existing partnerships with both on-campus departments and community organizations to identify opportunities to collaborate on mission-aligned programs including fulfilling the Yes/And student experience.
Work with university marketing department on a weekly basis to ensure program and event messaging is being conveyed effectively to all audiences.
Oversee department budget to include forecasting of public lecture ticket sales, membership and sponsorship revenue while monitoring all expenses in a fiscally responsible manner.
Co-manage the external relations event coordinator and external relations membership coordinator.
Support the other External Relations department (External Events, Arts at Queens, Conference and Event Services) as a team member of the greater External Relations team. To include, but not limited to working at all External Relations department produced events.
Other duties and special projects may be assigned to meet department and university needs.
Experience, Knowledge and Skills Required
Experience in advancement and development with a focus on client management, particularly in donor-based groups or memberships.
Experience in marketing or promotion.
Experience planning and executing multi-dimensional, high-impression programs and events.
Experience in large-scale project management.
Experience in navigating complex relationships, engaging important stakeholders, thinking innovatively, and solving problems creatively.
Experience in managing both revenue generation and department expenses.
Essential to have an interest in current events and academic topics with ability to translate into program topics and content.
Strong interpersonal skills and leadership qualities, including the ability to quickly establish rapport with a wide spectrum of people, both external and internal to the university.
Demonstrated organization and planning skills; strong attention to detail as well as follow-up and follow-through skills to ensure completion of goals and objectives.
Creativity and ability to think strategically about future events.
Excellent communication (verbal, written, interpersonal) and customer service skills.
Proven ability to plan and make effective presentations to small and large groups.
Proven ability to quickly learn and apply new information.
Must be able to work in a fast-paced environment with demonstrated ability to effectively prioritize multiple competing tasks and demands.
Ability to develop business case for assessment of program success.
Computer proficiency in Microsoft Office Suite and CRM software, preferably with Raiser’s Edge.
Preferred master’s degree or equivalent combination of education and experience.
Physical Requirements (with or without reasonable accommodation)
Visual Abilities: Read reports, create presentations and use a computer system – 75-100% of the time.
Hearing: Hear well enough to communicate with co?workers, vendors and students – 75-100% of the time.
Dexterity, Grasping, Feeling: Write, type and use the telephone, copier, and computer systems – 75-100% of the time.
Mobility: Kneel for physical inspection of storage areas; Open files and operate office machines; move between departments and attend meetings across campus – 75-100% of the time.
Talking: Frequently convey detailed or important instructions and ideas accurately, loudly, or quickly – 75-100% of the time.
Lifting, Pulling, Pushing: Exert up to 30 pounds for force occasionally, and/or up to 20 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects – 50-75% of the time.
Cognitive/Emotional: Ability to critically think and concentrate. Must be able to respond quickly to changes in conditions – 75-100% of the time.
Work in office environment, involving contact with faculty, staff, students, service providers and vendors.
Work has deadlines, multiple interruptions, high volume and may be stressful at times.
Evening and weekend work is sometimes required to achieve objectives of the position and/or support of the greater External Relations team.
The above description is not intended to be an all-inclusive list of the duties and responsibilities of this positions, nor are they intended to be such a listing of the skills and abilities required to do the job. Rather, they are intended to describe the general nature of this position.
Nestled in a historic tree-filled neighborhood just minutes from Uptown Charlotte, Queens has provided students with transformational experiences for more than 160 years.
A private, co-ed, masters-level university, Queens serves undergrad and graduate students in academic programs across the liberal arts and sciences as well as the professional fields of business, communication, nursing, health and education. All degree programs are grounded in a liberal arts core to help students hone their critical thinking, problem solving and communication skills.
With a 10:1 student-faculty ratio, the university is known for its student-centered mentality, welcoming southern hospitality and talented and caring faculty. Queens fosters student success through an intimate learning environment and excellence in teaching.
In keeping with its Presbyterian heritage, responsibility and service to society are critical components of Queens' culture, as expressed in its motto "Not to be served, but to serve."
Queens emphasizes active, collaborative learning with a focus on a 21st century global curriculum that takes students beyond the classroom and into the Charlotte community and the world... at large. With the city of Charlotte as an extended campus, students have the opportunity to launch into abundant internships, community service and academic partnerships. Undergraduate students must complete at least two internships. In addition, the majority of Queens' undergraduates study internationally in hundreds of countries via faculty-led study tours, international internships, language-immersion programs and semester exchange opportunities.
By graduation, students have obtained a comprehensive education grounded in the liberal arts and filled with opportunities to ready them for successful careers and meaningful lives.