About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
The purpose of the role is to act as a central Business Analyst for the Risk Transformation Programme. The role will be part of a lean central team, setting the direction for, coordinating and managing the transformation efforts across the whole of the Risk function. Due to the Agile approach being adopted by the Programme, the role holder will be expected to adopt a flexible approach across the Portfolio, potentially acting as a Project Manager on certain initiatives, working flexibly with BAU PM's on others and also acting as an expert BA in deep dive activities required across the spectrum of Risk Capabilities.
The role is broad in scope - assisting with the planning, delivery and governance of complex Programme initiatives. The Risk Transformation Programme is aimed at enabling better and faster risk decision making (first line and second line) in support of SCB's strategic objectives through enhancing the efficiency and effectiveness in relevant process and practice while ensuring decision making remains safe and sound, adhering to agreed risk appetite and to regulatory obligations.
The Risk Transformation Programme comprises a portfolio of cross-bank projects that require co-ordinated changes and process improvements front-to-back. This necessitates significant analytical work and stakeholder engagement (across Risk, Compliance and Front Office), working to tight deadlines and addressing sensitive potential solutions while remaining collaborative, constructive and transparent in approach.
The role holder will be responsible for assisting the delivery of a holistic analytical approach across the Programme's work, including maintaining consistency in reporting and governance across multiple projects, and also "deep diving" into selected initiatives, which may include mapping, articulating and understanding complex capabilities, activities and deliverables across Risk's accountabilities.
The role holder will be responsible for providing governance and analysis expertise to the Risk Transformation Programme's agenda day-by-day both in a Programme wide aspect, and also on selected initiatives. The role holder will adhere to all relevant internal Project Governance standards, to ensure Compliance with the Project Management Standards for those Projects in which they are involved. The role holder will also adopt an analytical approach to project delivery across the team, helping to identify and resolve opportunities, issues and risks where possible and practicable.
The role holder will employ best practice in change management, as well as continually focusing on Risk Transformation's core end: Improving the operational efficiency and effectiveness of people, process and infrastructure within Risk, ultimately focused on an improvement in overall client experience. The role holder is responsible for the following in undertaking the role:
Supporting specific initiatives, e.g. deep dives, working with SME's, into specific accountabilities in a particular geography, delivering and articulating analytical insight and expertise that is coherent with - and aligned to - the wider Programme's work
Providing analytical expertise as part of executing specific initiatives, e.g. external outsourcing, internal outsourcing and/or building utilities around certain activities
Supporting the Programme in governing and executing the central programme roadmap
Project Managing certain initiatives as directed by the Programme
In pursuit of these responsibilities the role holder is expected to:
Develop an overall understanding of SCB Risk function
Engage with stakeholders at various levels across the Bank to deliver Risk Transformation's agenda in a consensual manner, addressing complexity with continual focus on outcomes
Realise synergies and efficiencies, and ensure consistency. in delivery of outcomes wherever possible
Support the design of, run and fully adhere to - and actively contribute to - all agreed governance (e.g. committees) and other routines (regular meetings, attendance at other forums) for the Risk Transformation Programme or, where applicable and requested, the wider Risk organisation.
Act as an advocate for change and for the Risk Transformation Programme and objectives where opportunity arises.
Adhere to such other process and governance requirements as requested by line management, from time to time.
Identify and document as-is applicable stakeholders, processes, applications used, data entry & transfer points, and business rules in order to perform analysis
Participate in requirements gathering and produce analysis artefacts including (but not limited to) process improvement suggestions, interaction models across functions, and supporting definition & development of Risk organisation design, Risk CoE, and location model
Support development of the target state transition approach
Support change management activities (as required)
Ensure all activity adheres to the Banks Risk Management Framework, with a specific focus on ensuring an effective framework for the management of operational risks as they pertain to the role.
Demonstrate an awareness and understanding of the regulatory framework in which the Group operates, and the regulatory requirements and expectations relevant to the role.
Deliver 'effective governance'; capability to challenge colleagues effectively; and willingness to work in an open and cooperative manner with all.
Regulatory & Business Conduct
Display exemplary conduct and live by the Group's Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Achieve the outcomes set out in the Bank's Conduct Principles: Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Programme Manager and Programme team members
Risk COO team
Key Risk colleagues
HR / Organisational Design
Key operations and technology partners / vendors
As delegated by line management from time to time.
Our Ideal Candidate
The role holder will have several years experience of delivering change programmes focused on process improvement / transformation within the Banking industry, ideally gained in a variety of roles and organisational contexts. In particular the role holder will demonstrate:
An analytical approach to project work, coherently balancing and coalescing macro and micro perspectives with agility
Experience of handling Project finances, including benefits
Understanding of Investment & BAU Finance Processes at Standard Chartered
Experience of the Programme Environment at Standard Chartered, particularly in the Risk &/or Compliance space
Familiarity with the role of GBS at Standard Chartered
Specific experience of documenting processes and requirements, including the ability to synthesise and articulate them clearly to diverse audiences
Stakeholder management experience - facilitating working groups and partnering stakeholders to get buy in and deliver change
Strong oral, written communication and presentation skills
Ability to manage a diverse and challenging stakeholder community
PMP or other similar qualifications desirable (e.g. Agile Scrum Master)
The role holder ideally also bring industry-wide knowledge and experience of best practice in an array of risk domains.
The role holder should comply with all mandatory e-learning as prescribed from time to time.
Apply now to join the Bank for those with big career ambitions.
Internal Number: 6107774
About Standard Chartered Bank
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