By joining the team that is designing and implementing the Kaiser Permanente School of Medicine, you will have the opportunity of a lifetime to create a medical school that will educate physicians for the 21st century and beyond and be a catalyst for change in medical education. This position will be working as a part of an extremely dynamic team of professionals supporting all aspects of the School of Medicine and the creation of the infrastructure, process, and procedures for the Kaiser Permanente School of Medicine. The team works from an interdependent model of practice and we are looking for someone who thrives in a highly challenging role within a high functioning team-based environment.
The Kaiser Permanente School of Medicine will offer more than a conventional medical education. It will provide students with the unique opportunity to be taught by the physicians of Kaiser Permanente and immersed in one the nation’s highest-performing health care organizations. Students will gain critical knowledge and real-world experience and benefit from unprecedented access to Kaiser Permanente's people, data and technology. This unparalleled approach, plus our deep commitment to resilience, well-being, and inclusion will create a culture where physicians are better prepared to face the health challenges of the future, while helping the nation’s diverse communities thrive. Learn more about the Kaiser Permanente School of Medicine at schoolofmedicine.kp.org.
Reporting to the Senior Associate Dean for Student Affairs, the Director of Student Affairs will develop strategy, implementation, and oversight of student services functions to enrolled students in Doctor of Medicine degree for the Kaiser Permanente School of Medicine. The Director will provide supervision and oversight of staff ensuring that the identified goals and objectives of the Student Services component of the school are accomplished in accordance with established priorities, standards of quality and customer service.
Manage the administration of non-curricular program activities and services directed to students who enroll in the Kaiser Permanente School of Medicine, which includes support of educational, social, cultural, recreational, and general welfare needs of students. Areas of oversight include: the residency application and match process, student honor societies, student interest groups, student affinity groups, all event planning including orientation activities, white coat ceremony, and graduation.
Exercises independent judgement, solves problems, supervises, and develops innovative approaches to the management of a wide variety of student affairs programs and initiatives, which includes working across units and departments in KPSOM.
Provides advice and assistance to prospective, new and continuing medical students about student support services and non-curricular programming.
Interprets and communicates student affairs policies, procedures, and guidelines to applicants, students, faculty, and staff. Serves as the student affairs liaison to admissions for recruitment activities.
Serves as liaison with students, faculty, staff, administration, and external constituencies in facilitating student affairs program objectives.
Develops and implements new or revised program policies, goals, and objectives for the student affairs unit; presents recommendations to the Senior Associate Dean for Student Affairs & administration as appropriate.
Effectively manages the performance of staff to ensure that individuals are supported and challenged to provide exemplary service to improve the quality of medical student affairs programs and services.
Develops and prepares annual budget, reports, and financial projections for the Office of Student Affairs.
Coordinates activities to assess effectiveness of student affairs operations and services. Oversees LCME accreditation and other accreditation documentation that pertains to student affairs programs and processes.
Participates in staff meetings, professional development seminars, and as a member of internal and external KPSOM internal and external committees, as requested/required.
Represents KPSOM program at various community and student functions.
Oversee student services staff and services staff under direction of applicable administrator. Determines work priorities of subordinates and conducts job performance evaluations as requested/required.
Manages and administers needs assessment, evaluates and analyzes student services activities effectiveness; develops recommendations; implements activities as required and takes appropriate action to ensure efficiencies and accuracy.
Manage referral services and prepares comprehensive reports as needed for submission to the Senior Associate Dean for Student Affairs.
Advocates and champions student wellness and overall student success.
Special projects as assigned.
Minimum five (5) years progressively responsible work experience in higher education.
License, Certification, Registration
Supervisory experience in managing a team of professional staff.
Ability to establish and meet short term, mid-range and long-range goals and objectives with minimal direction. Strong project management skills.
Ability to work effectively with a diverse population of students, faculty, staff, and external constituents.
Strong problem identification, critical thinking, and problem-solving skills; judgement and decision-making ability.
Strong organizational skills and ability to prioritize work and meet deadlines.
Ability to interpret, adapt, and apply knowledge of guidelines, policies, and procedures in a variety of situations.
Strong written and verbal communication skills. Strong interpersonal skills. Active listening skills. Customer service orientation.
Excellent interpersonal skills with the ability to interface effectively with all levels.
Knowledge and sensitivity to critical and subtle issues which can potentially impact academic performance and wellness, particularly for students from culturally and socio-economically diverse backgrounds.
Ability to recognize and respond to student needs with appropriate program design and implementation.
Understand and respond to critical and subtle issues which can potentially impact success of students from culturally and socio-economically diverse backgrounds.
Passion in ensuring both academic success and overall personal wellness.
Skill in the use of computers and appropriate software applications.
Ability to maintain strict confidentiality in accordance with FERPA guidelines.
Demonstrated experience working in a School of Medicine student affairs office.
Master's degree in student services, educational administration.
Demonstrates leadership abilities.
Internal Number: 799548
About Kaiser Permanente (School of Medicine)
The Kaiser Permanente School of Medicine will offer more than a conventional medical education. It will provide students with the unique opportunity to be taught by the physicians of Kaiser Permanente as part of one of the nation’s highest-performing health care organizations. You’ll find support from your colleagues, who exemplify our commitment to champion equity, inclusion, and diversity in all aspects of our work. You’ll be a role model of professional excellence, integrity, and personal well-being for our medical students. Our school is located in sunny Pasadena, California.Our employees receive competitive compensation, benefits, and opportunities for professional development, growth and enrichment.