The Primary responsibility of the Practice Administrator is to fully understand the goals and standards of the Shareholder-Physicians and manage every aspect of the business for them. He/she must be able to communicate with the shareholder-physicians themselves to reinforce these standards when he/she becomes aware of actions and/or processes which do not meet the standards they set, recommending corrective action needed.
Travel to all the office satellite locations will be required periodically.
EDUCATION AND EXPERIENCE Bachelor's degree in Healthcare Administration, Business Administration or a Related Field, or Commensurate experience required. Minimum 3-5 years experience in ophthalmology leading a multi-physician, private practice. A Certified Ophthalmic Executive (COE) a plus. Leadership experience should include Clinical Operations, Human Resources, Finance and Accounting, Accounts Receivable, and Project Management. Working Knowledge of the following is preferred: Quickbooks, Medical Billing & Coding, Compliance Electronic Health Records, Practice Management Systems, and Patient Portals
RESPONSIBILITIES Board of Directors - Hold regular board meetings as agreed to by the Board and Administrator, preparing and distributing all materials in a timely meeting. Holding interim meetings as necessary, when warranted to make decisions and/or alert them to critical information as necessary - via conference call if that is sufficient to meet the goal.
Accounts Receivable - Work with the billing manager to find ways to improve the collection of Insurance through timely billing, accurate coding, and education on the use of the EMR and Billing systems. When necessary, communicate with Physicians, Technicians and Administrative staff in Clinic to ensure processes are in place to help make this happen. Evaluate and negotiate contracts with Insurance Companies to be sure practice is getting the highest payment possible for all services
Accounts Payable - Work with Bookkeepers and CPA to ensure all bills are paid on time so no interest or penalties are paid, and to take advantage of all discounts. Evaluate and make changes to staff and/or contractors as needed, to accomplish these goals. Communicate with Shareholder-Physicians in a timely manner when necessary, if additional capital is needed to help meet these standards. Manage expenses to identify waste and negotiate where possible for the best prices and quality.
Annual Budget - Evaluate and make recommendations on an annual budget to include capital expenditures the Share-holder Physicians vote to do in that year. Make recommendations of things he/she sees should be done to improve and enhance the quality of service and professional appearance of their offices, and also maximize space and improve utilization. Where warranted, budget by department to evaluate and ensure all areas of practice are profitable.
Leases and Contracts - Evaluate and negotiate all contracts and leases to ensure the practice is getting the best price for their locations. Manage Share-holder Physicians Key Man and other insurance policies to ensure they continually meet the goals of practice and Partners. Oversee management staff responsible for these contracts and for all the credentials and memberships the Physicians are required to have.
Human Resources - Oversee all HR to ensure strategies are in place for maximizing staff utilization, including management of staff levels with an emphasis on maximizing patient care - so all physicians have the team they need to support maximum patient schedules and timeliness. Manage the salary levels within standards for each job family, and budget for increases annually, working with Shareholder-Physicians to evaluate staff and distribute increases based on quality and salary levels within the salary ranges.
Clinic and Department Management - Work with Office and Department managers to evaluate and ensure each office is working to the standards set by the Share-holder-Physicians. Make recommendations to the Board of ways to improve, including reorganizing staff and departments to improve the quality of service.
Public Relations and Advertising - Manage the reputation of practice in the community through promotions and advertising, attending local community functions when warranted. Conduct and communicate with patient satisfaction surveys.
Job Type: Full-time Salary: Dependent on experience
Bachelor's degree in Healthcare Administration, Business Administration or a Related Field, or Commensurate experience required. Minimum 3-5 years experience leading a multi-physician, private practice. Ophthalmology experience required. Certified Ophthalmic Executive (COE) a plus.
Internal Number: 314156536
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