1. Manages relationships with external media sources. Pursues media coverage creatively and aggressively. Responds to inquiries from national and international news media, student media, the University community and the general public. 2. Enhances the overall quality of media relations for key stakeholders by preparing them for media interviews. Manages relationships with key campus stakeholders with a high degree of professionalism, judgment and understanding of stakeholder goals. 3. Creates compelling story ideas and narratives; produces content for both external and internal channels; writes copy and social media posts and manages content. 4. Plans social media strategies for key University communications and programs. Monitors University social media assets for negative comments or misinformation. 5. Supports short- and long-term communication planning with insights into audiences, channels and culture; coordinates with other communications professionals to achieve institutional goals; leads the communications process within developed standards and protocols. 6. Supports effective response strategies, often in crisis situations requiring 24/7 attention and intense media/public scrutiny, and articulates the University's position via personal interviews or written responses. 7. Produces multimedia content and manages the work of graphic and web designers, student interns, printers, video producers and photographers. 8. Manages communication plans for all stakeholders by understanding the significance of campus initiatives and/or academic work; creates compelling stories and messages to translate the significance through language that is clear and accessible for public awareness. 9. Develops and maintains regular contact with media representatives in multiple disciplines. 10. Maintains the Yale brand and graphic identity standards; supports and maintains standard operating procedures; contributes to digital asset management. 11. May perform other duties as assigned.
Preferred Education: Advanced degree preferred. Experience working in higher education. Experience leading a communications department for an organization or company.
Preferred Education, Experience and Skills: Advanced degree preferred. Experience working in higher education. Experience leading a communications department for an organization or company.
Required Skill/ability 5: Self-starter with strong work ethic, demonstrated ability working on a deadline and ability to work both collaboratively and independently in an organized and productive manner.
Posting Position Title: Communications, Senior Officer
Required Skill/ability 3: Demonstrated awareness of current events and trends affecting public opinion. Ability in evaluating and solving communications needs and issues independently and quickly.
Work Week: Standard (M-F equal number of hours per day)
University Job Title: Director of Communications, Graduate School
Required Skill/ability 1: Demonstrated strategic writing, editing and oral communication skills. Proven ability to independently analyze and articulate ideas in verbal and written communications. Ability to write press releases and other communication materials.
Required Skill/ability 4: Excellent interpersonal skills, with an ability to work with faculty, administrators, alumni and external constituencies. Well-developed presentation, project management and organizational skills.
Required Skill/ability 2: Demonstrated communications ability in various forms of print, broadcast and social media. Proficiency with technical communication tools, such as email messaging, video production and editing.
Bachelor's degree in English, Journalism, Communications or related field and eight years of experience in public relations, journalism, television, corporate communications or agency work or an equivalent combination of education and experience. Demonstrated experience in developing communications for a range of media and working with creative professionals in design, photography or video.
Internal Number: 56812BR
About Yale University
Yale University is an American private Ivy League research university located in New Haven, Connecticut. Founded in 1701 in the Colony of Connecticut, the university is the third-oldest institution of higher education in the United States.