We currently have an opportunity for a Sr. Technical Manual Writer to be based out of our Lake Zurich, IL corporate headquarters. This position will be writing and revising operator’s manuals, service manuals, software release notes, and administrator guides for complex medical devices used in blood centers, plasma centers, and hospitals. Use experience and judgment to establish and maintain style guides and work instructions for documented best practices. Manage and train direct reports. Represent the technical writing function in core team meetings for R&D project planning.
Manage and train direct reports.
Collaborate with Project Managers and Operator’s Manual & Labeling Project Leader to align project priorities with R&D milestones and allocate technical writer resources.
Provide routine updates to project managers to communicate project status.
Study drawings, specifications, mock-ups, and devices and run simulated procedures to develop manuals for complex devices and to revise manuals for legacy devices.
Translate technical information and system requirements into text and graphics comprehensible by the end user.
Prepare charts, graphs, flow charts, or forms for illustrative content, work with external vendors to develop line drawings, and help direct photo shoots and generation of instrument screen shots.
Work with employees from various departments (e.g., Research and Development, Clinical Education, Quality, Regulatory, Marketing, etc.) to identify the technical information to be conveyed to customers or service personnel. Manage reviews of manuals with these same functions.
Control versions of manuals in development and work with Proofreading and Labeling Associates to release final, approved versions in the electronic document management system.
Provide source files to the translation vendor and help drive the resolution of issues discovered during proofreading with the translation vendor.
Standardize the format, style, and flow of manuals. Establish and maintain style guides and work instructions for documented best practices.
Verify adequacy of manuals in use by customers and obtain customer feedback to validate and improve manuals.
Investigate opportunities to convert manuals to interactive and/or electronic format.
Bachelor’s Degree Preferred
3-5 Years’ Experience
Proficient in Adobe Pro, InDesign, and Illustrator
Proficient in Microsoft Word
Project management skills
Time management skills
Ability to manage multiple projects concurrently
Prior medical device experience preferred
A wide degree of creativity and independence is expected
Internal Number: LZD00275
About Fresenius Kabi
Fresenius Kabi is a global health care company that specializes in lifesaving medicines and medical technologies for infusion, transfusion and clinical nutrition. Our expansive portfolio of products and global network of science and manufacturing centers provide essential support for the care of critical and chronically ill patients. We are part of Fresenius SE, a health care group with more than 100 years of experience in pharmaceuticals, medical devices and life sciences. Our employees – more than 30,000 worldwide – develop and deliver injectable pharmaceuticals and infusion systems; blood collection, transfusion and cell technologies; and essential nutrients for parenteral nutrition.
Whether you work for us, buy from us, partner with us, or invest in us, you will come to know that caring is at the core of everything we do. Our purpose is to put lifesaving medicines and technologies in the hands of people who care for patients, and to find answers to the challenges they face every day.
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