Job Title: Advisor RLC- Ctr for Advising Support & Exp
Department: Ctr for Advising Support & Exp
Employment Type: Staff
Employment Status: Part-Time Professional
Bargaining Unit: Non-Bargaining Unit
FLSA Status: Non-Exempt
Compensation Type: Hourly
Schedule: 20 hours/week during the hours of 8am-6pm Mon-Fri, occasional weekends as required.
The Advisor at the Regional Learning Center will provide student support services related to the areas of academic advising, financial aid, admissions and registration for all students at their location. Advisors work closely with RLC staff to coordinate additional services such as workshops, orientation and information sessions relevant to the needs of the student population. The advisor may assist at other campus locations to provide support as needed.
To perform this job successfully, an individual must be able to satisfactorily perform each essential duty listed below. Reasonable accommodations will be made for persons with disabilities, covered by the Americans with Disabilities Act, in accordance with its requirements.
Duties are numbered for convenience, and do not indicate order in terms of importance, frequency that the duty is performed, or the amount of time spent on the duty.
1) Provides academic advising to new students in all majors, transients, ESL and undecided. Advises students on academic pathway tracks, course selection, prerequisites and offerings in person, via phone, e-mail or other delivery formats as needed. Coordinates development of academic plan for degree and/or goal completion. Assists prospective, current, and returning students. Explains the application, admission, enrollment, and financial aid process. Provides information on programs of study and next steps for enrollment, including admission criteria, documents needed, financial aid, new student orientation, placement testing, advising, course selection, registration, Coordinates student transfer from other institutions or from College to other institutions. Remains current on transfer requirements and procedures of other institutions. Develops and clarifies educational goals by conducting interviews, analyzing student needs, and reviewing applicable transcripts and other documents. Explains educational program options and assists students with developing a plan for degree and/or goal completion. Assists students experiencing academic difficulty (warning, probation and academic dismissal) to develop a plan of action to promote academic success, and conducts appropriate academic counseling intervention. Provides career advising assistance to undecided students. Identifies careers that match their personality type, values and skills, and assists student to develop educational and career goals.
2) Provides front desk coverage, as needed answering phones, facilitating student intake and screening and greeting students. Answers student and general public basic inquiries and/or directs them to proper resources. Assists business partners from other College departments such as Financial Aid with paperwork and tasks to address student needs.
3) Completes and maintains required documentation; Keeps accurate records. Reviews and verifies applications, transcripts and other documents. Maintains confidentiality of student files and other sensitive subject matter. Collects and maintains student contact for reporting purposes.
4) Works assigned schedule exhibits regular and predictable attendance and works outside of normal schedule as needed to meet workload demands.
5) Other duties as required inclusive of providing assistance as needed during peak periods.
Usual Physical Demands: The incumbent of this position typically exhibits the physical demands identified in the Functional Job Analysis on file in the College's Human Resources Department and which is periodically reviewed and updated. Physical demands listed in the Functional Job Analysis are not job qualification standards, but are used to help the College assess and determine reasonable accommodations for otherwise qualified individuals covered by the American's with Disabilities Act.
While performing duties of this job, the employee regularly exhibits digital dexterity when entering data into computer. The employee frequently sits for extended periods of time, and occasionally stands and walks. Employee converses verbally with others in person and by telephone. Vision demands include close, relatively detailed vision when focusing on a computer screen. The employee occasionally lifts or exerts force of up to 10 pounds when moving boxes, and other materials.
Working Conditions: Normal office working conditions.
Knowledge, Skills and Abilities: Knowledge of: college student development; academic assessment and advising practices; college and career readiness; Federal Financial Aid regulations and documentation; federal immigration regulations; international document verification; cultural diversity; college and community resources; placement testing and college readiness requirements. Skill in: problem solving; maintaining documentation and records; verbal and written communications; maintaining good public relations; customer service; operating general office equipment; general typing; application of job software programs and applications and standard office practices and procedures. Ability to: effectively work with persons of varying cultures and diversity; work independently demonstrating initiative; develop and maintain effective working relationships with associates, supervisors, job contacts and general public; demonstrate flexibility; exhibit a pleasant telephone manner; answer routine inquiries; maintain confidential and sensitive information; maintain accurate and complete work records; speak effectively to large groups.
Master's Degree in College Student Personnel, Counseling or closely related field of study with at least one year experience in the assigned functional area. State Motor Vehicle Operator's License or demonstrable ability to gain access to work site(s).
Preferred Qualifications: Prior experience in cross-functional college enrollment services and advising environment.
Additional Information: Applicants must submit a cover letter describing their experience working in a cross-functional environment. Applications without a cover letter will be considered incomplete and will not be considered.
Internal Number: req2507_1562071983
About Columbus State Community College
Columbus State Community College has been meeting the diverse educational needs of the Central Ohio community for more than 50 years. The college is proud to be an important contributor to the growth and progress of the region and to serve as the front door to higher education in Central Ohio. From the first graduating class in 1965 through this year, 50,000 students have earned associate degrees in 50-plus technical fields and academic transfer programs. Columbus State also offers Associate of Arts and Associate of Science degree programs whose coursework fulfills the freshman and sophomore year requirements for bachelor’s degree programs offered by four-year colleges and universities throughout the state. Specific transfer agreements with more than 40 colleges and universities are in place at Columbus State, and new direct-to degree partnership programs are being developed all the time. Columbus State now has two campuses serving Central Ohio educational needs. The Columbus Campus is located on 85 acres in downtown Columbus. The 108-acre, full-service Delaware Campus welcomed its first students in 2010. Additionally, Columbus State offers classes at nine convenient regional learning centers throughout Central Ohio.