The University of Cincinnati (UC) Department of Athletics seeks applications for an Assistant or Associate AD, Revenue Generation and Sales Strategy (Director of Ticket Operations) to oversee the Department's ticket office. The position's rank will be determined based on the final candidate's experience. This is a full-time position, salaried, with a comprehensive benefits package.
One of three schools nationally during the 2018-2019 season to appear in a bowl game, earn NCAA Tournament appearances in baseball, men's basketball and women's volleyball, and participate in the women's basketball postseason, there has never been a better time to be a Cincinnati Bearcat. Following our third 11-win season in football program history, the 2019 season features four ESPN and ABC National games, including the kickoff of the college football season on Thursday, August 29th against UCLA in the recently renovated ($90 million) historic Nippert Stadium – a gem of college football. Fueled by nine consecutive men's basketball NCAA Tournament appearances, season tickets in the newly renovated ($87 million) Fifth Third Arena, the finest on-campus facility in the country, sold out during the inaugural season.
Reporting to the Chief Revenue Officer and serving as a member of the athletics department and external leadership teams, the Assistant or Associate AD/Revenue Generation and Sales Strategy will be responsible for managing all sales and service operations of the Bearcats ticket office.
Essential Duties and Responsibilities
Maximize revenue and meet annual revenue goals through sales and service initiatives, including but not limited to season ticket, premium seat, mini plan, single game, and group sales (Ticketed sports: Football, Men's Basketball, Women's Basketball and Baseball)
Develop sales strategies, systems, and processes to consistently retain season ticket members, identify creative new revenue streams, and produce additional revenue
Create comprehensive weekly sales and revenue reports and set up live dashboards to monitor progress toward established goals
Utilize data and CRM to strategize effective sales leads, pursue additional innovative methods of data collection and analysis, and optimize significant existing sales resources (Pac7, eQuery, Salesforce, Adobe FanOne Automation, Ballena, Fevo, Oval Room Group, Reply Buy, Stubhub Integration, etc.)
Lead, develop, mentor, motivate and regularly train Account Executives, implement a sales training manual, and collaborate with staff to identify stretch goals and professional development opportunities
Cultivate a sales culture that maximizes generating revenue in an atmosphere of accountability, competitiveness and excellence, and develop sales contests and incentives to maintain it
Establish guidelines of Key Performance Indicators (KPI's) for expected daily output for Account Executives and track daily execution via digital
Internal Number: 38195-en_US
About University of Cincinnati
HISTORY IN BRIEF - The University of Cincinnati is a public urban serving research institution that was founded in 1819 and today is one of the country’s largest universities offering more than 350 academic programs to more than 44,000 students. UC has many top ranked programs in areas such as Music and Arts, Medical and Human-Services, Criminal Justice and more. Located in an urban setting, UC is close to the heart of Cincinnati and allows easy access for students to enjoy all that the city offers. UC is also the alma mater of many notables such as President William Howard Taft; Albert Sabin, developer of the oral polio vaccine; Astronaut Neil Armstrong and Mary Weinberg, 2008 Olympic gold medalist. UC is classified as a Research University (Very High Research Activity) by the Carnegie Commission and is ranked as one of America’s top 35 public research universities by the National Science Foundation. UC jumped 17 spots in the U.S. News & World Report rankings in the past two years alone. In addition to being named a “green university” by Princeton Review, UC has been named one of the world’s most beautiful campuses by Forbes and Delta Sky magazines. Learn more at www.uc.edu.MISSIO...N STATEMENT - The University of Cincinnati serves the people of Ohio, the nation, and the world as a premier, public, urban research university dedicated to undergraduate, graduate, and professional education, experience-based learning, and research. We are committed to excellence and diversity in our students, faculty, staff, and all of our activities. We provide an inclusive environment where innovation and freedom of intellectual inquiry flourish. Through scholarship, service, partnerships, and leadership, we create opportunity, develop educated and engaged citizens, enhance the economy and enrich our University, city, state and global community.