Unit-specific Responsibilities 1) Guide the implementation of a Next Generation Analytics and Reporting Strategy. 2) Provide feedback and guidance on marketing strategy, email marketing tools, and analytics to guide new directions in alumni engagement and giving. 3) Provide direction and feedback regarding methods, tools and communications, including GIS, Tableau, ROI analyses, and general statistical analysis 4) Oversee the Reporting and Business Intelligence Strategy by working with ABI managers, analysts and ARD partners to implement a high-quality reporting framework that emphasizes impactful self-service dashboards and specialized reporting, a well-organized and searchable environment, appropriately trained power-BI staff, and reporting solutions that well-use our reporting technologies and environments. 5) Responsible for the retrieval, processing, analysis, and reporting of Alumni Relations and Annual Giving team. 6) Work closely with a diverse group of campus and ARD partners, including Campus IT, ARD Alumni Engagement and Annual Giving, Prospect Development and Decision Support to develop the data, analyses, and reporting that define and enrich the quality of our constituent pools to predict growth in constituency giving, increase alumni participation, and deepen alumni engagement. 7) Participate in annual and long-range planning and goal development. 8) Manage budget and resources for Analytics and Business Intelligence. 9) Seek opportunities for professional development that will enhance job performance, including building networks within the University and with colleagues at peer institutions.
Unit-preferred Competencies 1) Communicate Effectively & With Influence 2) Exhibit Resilience & Optimize Resources 3) Strong Project Management Skills 4) Display Emotional Intelligence 5) Demonstrate University Stewardship & Serve as a Brand Ambassador 6) Foster Partnership & Collaboration 7) Demonstrated skill and knowledge of, or ability to learn quickly, the internal workings of the University as well as the technology tools available to the Office of Alumni Relations and Development, including Griffin (the University's Donor Relationship Management System), Microsoft Windows computer environment, Microsoft Outlook, Word, Excel, PowerPoint and Access. 8) Familiarity with marketing automation and analytics. 9) Willingness and ability to travel to campus and/or non-campus locations for University business. 10) Willingness and ability to work evenings and weekends.
Working Conditions Work Setting 1) Standard office environment
Mental Demands 1) Self-motivation and the ability to take initiative. 2) Ability to prioritize multiple projects and independently follow through with detail.
Preferred Qualifications Education 1) Coursework in the social sciences, statistics, mathematics, computer science, financial analysis or related discipline. 2) Advanced degree (Masterâ™s, PhD, MBA)
Experience 1) Professional work experience in research, data analysis or similar field. 2) Experience leading a project team or managing staff. 3) Experience developing and monitoring budgets. 4) Experience with Constituent Relationship Management (CRM) systems, Tableau, statistical and reporting software.
Required Documents 1) Resume 2) Cover Letter (optional)
(NOTE: When applying, all required documents MUST be uploaded under the Resume/CV section of the application.)
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