As the world’s leading global bank, Citi offers careers you might not have thought of and an unprecedented opportunity to drive change to impact millions of customers. Consumer banking is changing and so are we. We know that in order to address the ever-changing needs of our customers, we must think faster and innovate better around the ways our customers interact with their bank. In order to better innovate for our clients, we also need teams that represent and reflect the diversity of our customer base, as well as teams that reflect the diversity of experience needed to challenge the status quo. By joining Citi, you can play a role in shaping the future of how we interact with our customers and how our customers interact with their money. You will help us reach our customers in new ways and leverage technology and digital differently. This is an exciting time to explore opportunities with Citi and have a career with impact.
The Business and Data Analytics Lead is a strategic professional who turns data into information, information into insights and insights into business decisions. The Business and Data Analytics Lead will conduct full lifecycle analysis to include requirements, activities and design. The individual will develop analysis and capabilities while also monitoring performance and quality controls to identify improvements. This role interprets data, optimizes it, and analyzes results in order to manage and prioritize business needs.
Gathers operational data from various cross functional stakeholders to examine past business performance
Identifies data patterns & trends, and provides insights to enhance business decision-making capability in business planning, process improvement, solution assessment etc.
Recommends actions for future developments & strategic business opportunities, as well as enhancements to operational policies
May be involved in exploratory data analysis, confirmatory data analysis and/or qualitative analysis
Translates data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and clearly communicates findings to business partners and senior leaders
Continuously improves processes and strategies by exploring and evaluating new data sources, tools, and capabilities
Works closely with internal and external business partners in building, implementing, tracking and improving decision strategies
4+ years of experience
Experience as an Operations Research Analyst, Analytics Manager, Strategic Business Analyst or related position performing quantitative analytics supporting financial services
Experience analyzing large datasets; applying mathematical, statistical and quantitative analysis techniques to perform complex analyses and data mining