The Records & Registration office at the University of Wisconsin – La Crosse invites applications for a Veteran Educational Benefits Student Services Specialist. This position provides critical student services and administrative support for the Veteran Educational Benefits Office. This position will be a subject matter expert responsible for the complex review of veteran benefit applications to determine eligibility for state and federal Veteran Affairs Education Programs; will provide program related counseling for military service connected students as well as prospective students; and will navigate the various software applications employed at the local, state and federal levels. This position will also assist in the review and assessment of Joint Service Transcripts (JSTs) and Community College of the Air Force Transcripts, to determine eligibility for UWL transfer credit for military coursework. In addition, this position will assist with campus and community outreach including the management of the veteran benefits social media, digital signage, and office website.
Bachelor’s degree (Accreditation standards of degree-granting institution must meet acceptable levels of quality and academic standards.)
Excellent organizational skills
Exceptional attention to detail
Ability to provide excellent customer service.
Excellent computer skills, including Microsoft Office Suite and electronic calendars
Able to work independently
Work effectively across multiple levels of the organization
Effective oral/written/interpersonal communication skills
Ability to exercise professional judgement
Ability to maintain confidentiality
Military experience and/or experience working with veterans
Knowledge of veteran educational benefits
Working knowledge of the Family Educational Rights and Privacy Act (FERPA)
Experience working with student information systems
Experience with state and federal veteran benefits websites
Working knowledge of website content maintenance
Applicants who apply by the first review date of July 22, 2019 will receive priority consideration.
Note: Electronic submission of application materials is required. For additional information about this position and to apply, please visit https://employment.uwlax.edu
Please contact the Search and Screen Chair if you have a special need/accommodation to aid your participation in our hiring process.
The University of Wisconsin-La Crosse (UW–La Crosse) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UW-La Crosse fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the contributions of all, UW-La Crosse is a regional academic and cultural center that prepares students to take their place in a constantly changing world community.
UW-La Crosse's diversity and inclusion efforts are guided by our adherence to Inclusive Excellence. We define Inclusive Excellence as “... our active, intentional and ongoing commitment to bridge differences with understanding and respect so all can thrive." The goals of Inclusive Excellence are to increase the retention of diverse faculty, staff and students while encouraging a campus climate that is inviting and welcoming to all. UW-La Crosse strives to promote acceptance of all facets of diversity from racial/ethnic diversity to diversity of thought and experience. UW-La Crosse ranks 6th nationally among the Top LGBTQ-Friendly Colleges for 2018-19 by AffordableCollegesOnline.org (ACO).
For more than a decade UW-La Crosse has been named one of Kiplinger’s 100 Best Values in Public Universities and has appeared prominently on the U.S. News & World Report list of “America’s Best Colleges” for more than 15 years, and is ranked #4 on its list of the Best Regional Public Universities in the Midwest.
With a student population of roughly 10,500, the university offers 91 undergraduate programs, 21 graduate programs, and 2 doctoral programs in the following colleges: Arts. Social Sciences, and Humanities, Science and Health, and Business Administration, including the School of Visual and Performing Arts and the School of Education, Professional and Continuing Education. There are over 600 full-time faculty and instructional academic staff, 75 percent of whom hold terminal degrees. UW-La Crosse boasts a retention rate (freshmen returning as sophomores) of 83 percent, graduation rate (degree within six years) of 70 percent, and is among only 12 institutions cited nationally by the American Association of State Colleges and Universities for its success in linking campus culture and university leadership to outstanding graduation rates.
UW-La Crosse’s strategic plan Sustaining Excellence continues to move our community forward through its four pillars: increasing community engagement, achieving excellence through equity and diversity, investing in our people, and advancing transformational education. More information about the ongoing work of Sustaining Excellence is available at www.uwlax.edu/info/strategic-plan.
The UW-La Crosse campus is nestled in a residential area of the City of La Crosse (pop. 52,000) located in western Wisconsin. The area, known as the 7 Rivers Region, is famous for its exceptional natural beauty which includes the Mississippi River on one side, majestic bluffs on the other, and views of rolling farmland and forested valleys in between. Abundant water, woodlands and varying terrain provide ample opportunities for year-round outdoor recreation. Only a couple of hours from Minneapolis or Madison, La Crosse enjoys the affordability and charm of small town living with larger city benefits. Three colleges, two world-class medical institutions, the La Crosse Symphony Orchestra, a restored nineteenth century downtown business district, and a number of galleries and art centers have made La Crosse a regional center for culture, entertainment, medical care, shopping, sports and recreation.
UW-La Crosse is proud to be an equal opportunity employer. We strive to recruit, develop, and retain the most talented people from a diverse candidate pool, and we encourage applications from persons with varied backgrounds and perspectives. In support of the Wisconsin Veteran Employment Initiative we encourage veterans and veterans with disabilities to explore employment opportunities at UW-La Crosse.
Employment will require a criminal background check. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. A pending criminal charge or conviction will not necessarily disqualify an applicant. In compliance with the Wisconsin Fair Employment Act, UW-La Crosse does not discriminate on the basis of arrest or conviction record.
The University of Wisconsin-La Crosse (UWL) provides a challenging, dynamic, and diverse learning environment in which the entire university community is fully engaged in supporting student success. Grounded in the liberal arts, UWL fosters curiosity and life-long learning through collaboration, innovation, and the discovery and dissemination of new knowledge. Acknowledging and respecting the contributions of all, UWL is a regional academic and cultural center that prepares students to take their place in a constantly changing world community.