The Special Collections and Archives Research Center is seeking a Public Services Unit Supervisor. This is a full-time (1.00 FTE), 12-month, fixed term professional faculty position. Reappointment is at the discretion of the Director.
The Special Collections and Archives Research Center (SCARC) at Oregon State University (OSU) Libraries seeks a service-oriented, user-focused Public Services Unit Supervisor with a strong commitment to access to lead our public services operations. Reporting to the Director of the Special Collections and Archives Research Center (SCARC). The Public Services Unit Supervisor has primary responsibility for managing and coordinating all reading room and remote reference activities. In conjunction with department colleagues, this position provides effective research support, optimizes access systems, and proposes new services and workflows as appropriate.
The successful candidate will demonstrate ability for and commitment to providing responsive, personable, and expert public service. The Public Services Unit Supervisor will join a dynamic team of professionals dedicated to collaboratively advancing the Center's educational and access missions. Working closely with curators and other department staff, the Supervisor interacts positively and inclusively with students, faculty, and the public, guiding users in how to find, use, and evaluate relevant resources, explaining techniques, policies, and procedures, and empowering individuals to conduct archival research. The Supervisor is a professional faculty member in the Oregon State University Libraries and Press (OSULP), developing and nurturing relationships with colleagues inside and outside the library, and participate in shared governance of OSULP and OSU.
The position supervises one Library Technician 3 classified position and a rotation of student assistants with public service duties. The position mobilizes these resources and others to establish a welcoming and secure environment, data-driven operations, and public service excellence in a lively special collections environment.
Typically requires Bachelor’s degree in field related to assigned responsibilities. 2 years in an academic setting; evidence of leadership or experience managing projects, leading teams or directing initiatives
2 years experience providing effective and efficient research / public services special collections, archives, or cultural heritage environment, including using physical and digital collections to answer reference questions
Minimum 2 years supervisory experience Currency with professional best practices and current standards for reference and access services in special collections settings, including a thorough understanding of privacy, confidentiality, pyright and use issues; ability to work with sensitive information with integrity and discretion
Ability to work effectively both independently and as part of a team; commitment to fostering a collaborative and communicative work environment
Commitment to data-driven decision making; demonstrated ability to work with spreadsheets and statistics reporting
Positive attitude, flexibility, and enthusiasm for fostering public understanding of and access to cultural heritage collections
Commitment to civility, diversity, equity, and inclusion in interactions, practice, and relationships
Excellent oral communication, writing, and organizational skills, including the ability to problem-solve and enforce policies through diplomatic, adaptable, and pragmatic approaches
A demonstrable commitment to promoting and enhancing diversity
This position is designated as a critical or security-sensitive position; therefore, the incumbent must successfully complete a Criminal History Check and be determined to be position qualified as per OAR 576-055-0000 et seq. Incumbents are required to self-report convictions and those in Youth Programs may have additional Criminal History Checks every 24 months.
This position requires driving a University vehicle or a personal vehicle on behalf of the University; therefore, the incumbent must successfully complete a Motor Vehicle History Check, possess and maintain a current, valid driver’s license in their state of residence, be determined to be position qualified and self-report convictions (as per Voluntary and Compulsory Driver Standards OAR 125-155-0200) as per OAR 576-056-0000 et seq.
Oregon State is a leading research university located in one of the safest, smartest, greenest small cities in the nation. Situated 90 miles south of Portland, and an hour from the Cascades or the Pacific Coast, Corvallis is the perfect home base for exploring Oregon?s natural wonders.Oregon State University has always been a place with a purpose ? making a positive difference in quality of life, natural resources and economic prosperity in Oregon and beyond. Through discovery, innovation and application, we are meeting challenges, solving problems and turning ideas into reality.Founded in 1868, Oregon State is the state?s Land Grant university and is one of only two universities in the U.S. to have Sea Grant, Space Grant and Sun Grant designations. Oregon State is also the only university in Oregon to hold both the Carnegie Foundation's top designation for research institutions and its prestigious Community Engagement classification.As Oregon?s leading public research university, with $261.7 million in external funding in the 2011 fiscal year, Oregon State?s impact reaches across the state and beyond. With 12 colleges, 15 Agricultural Experiment Stations, 35 county Extension offic...es, the Hatfield Marine Sciences Center in Newport and OSU-Cascades in Bend, Oregon State has a presence in every one of Oregon?s 36 counties, with a statewide economic footprint of $2.06 billion.Oregon State welcomes a diverse student body of over 26,000 students from across Oregon, all 50 states and more than 100 countries. They can choose from more than 200 undergraduate and more than 80 graduate degree programs, including over 30 degrees online offered through Oregon State Ecampus. Oregon State increasingly attracts high-achieving students, with nationally recognized programs in areas such as conservation biology, agricultural sciences, nuclear engineering, forestry, fisheries and wildlife management, community health, pharmacy and zoology.Oregon State also ranks high in sustainability, fourth among universities nationwide for using renewable energy and first in the Pac-12 Conference. And our students literally help power the university: 22 exercise machines at Oregon State University has always been a place with a purpose ? making a positive difference in quality of life, natural resources and economic prosperity in Oregon and beyond. Through discovery, innovation and application, we are meeting challenges, solving problems and turning ideas into reality. For more information visithttp://www.ohsu.edu/xd/about/index.cfm.The 400-acre main campus in Corvallis includes a Historic District, making Oregon State one of only a handful of U.S. university campuses listed on the National Register of Historic Places. The district includes such icons as Weatherford Hall, the Memorial Union and Benton Hall, the oldest building on the oldest building on campus.OSU commits to inclusive excellence by advancing equity and diversity in all that we do. We are an Affirmative Action/Equal Opportunity employer, and particularly encourage applications from members of historically underrepresented racial/ethnic groups, women, individuals with disabilities, veterans, LGBTQ community members, and others who demonstrate the ability to help us achieve our vision of a diverse and inclusive community.