TITLE Audience Development Coordinator Reviewed: 06/2019
FLSA STATUS Non- Exempt
DEPARTMENT Sales & Marketing
Plan and execute all audience development efforts and support work of the affinity marketing groups. Coordinate the production of various marketing materials in support of single ticket efforts at-large. Provide administrative assistance to the Marketing department.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Conduct marketing campaigns in support of audience development for all CSOA concert events with special focus on student ticket campaigns, and free/low-cost concerts.
Serve as project manager for single ticket campaign materials including direct mail, front of house signs, inserts.
Coordinate grassroots promotions and distribution efforts on behalf of marketing department
Plan and oversee College Nights and Classic Encounter lecture events and serve as primary liaison for CSO Musician requests
Oversee the production of all Symphony Center promotional signage and displays
Assist in execution of prospect and reactivation campaigns
Provide support for CSO Latino Alliance and CSO African American Network
Provide analysis and research support as needed
Proofread marketing materials
Hire, train and supervise department interns
Serve as communications department representative at Symphony Center concerts
Special projects as assigned.
Reports to Marketing Manager, Patron Acquisition.
Works closely with members of the Marketing, Creative Services and Ticketing departments.
Other contacts include: CSO departments, promotional partners, print/mail house vendors, CSO Musicians, volunteers
KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED
Formal education (minimum of Bachelor’s degree or equivalent experience) and minimum of 2 years of marketing experience.
Strong attention to detail and ability to work on multiple projects simultaneously.
Experience with Tessitura or other patron databases a plus
Understanding and appreciation of music.
Experience in spreadsheet applications (MS Office).
Excellent written, verbal and organizational skills.
Pleasant office environment.
To apply for full-time, part-time or seasonal positions with the Chicago Symphony Orchestra Association:
Email Please email your cover letter, resume and salary history (PDF or Word attachments only) to firstname.lastname@example.org.
Mail Please send your cover letter, resume and salary history to:
Chicago Symphony Orchestra Association Human Resources Department 220 S. Michigan Avenue Chicago, IL 60604
Fax Please send your cover letter, resume and salary history to 312-294-3838.
The Chicago Symphony Orchestra Association is an Equal Opportunity employer which values and encourages a diverse workforce.
About Chicago Symphony Orchestra Association
Founded in 1891, the Chicago Symphony Orchestra is consistently hailed as one of the greatest orchestras in the world. In collaboration with the best conductors and guest artists on the international music scene, the CSO performs well over one hundred concerts each year at its downtown home, Symphony Center, and at the Ravinia Festival on Chicago’s North Shore, where it is in residency each summer. Music lovers outside Chicago enjoy the sounds of the Chicago Symphony Orchestra through best-selling recordings and frequent sold-out tour performances in the United States and around the globe.