Company: FedEx Services Job Title: Scrum Master (All Levels) Job Requisition Number: RC134217 Category: Information Technology Locations: Coraopolis, Pennsylvania 15108 United States
Monroeville, Pennsylvania 15146 United States
Brookfield, Wisconsin 53045 United States
Position Summary and Essential Duties: Duties for this role include but not limited to: development, implementation, and improvement of Agile practices. Work directly with Scrum team to support small, less complex initiatives and support more senior level scrum master for high complexity initiatives. Practices the core agile principles if collaboration, prioritization, accountability, and practices continuous improvement. Facilitates sprint demos, planning, and retrospectives. Tracks and communicates team velocity and sprint/release progress. Provide status reporting on key performance indicators KPLs, schedule, resources and milestone delivery.
Job Specific Information: Works with limited supervision and is responsible for applying Agile Project Management knowledge, skills, tools and techniques to deliverables, processes, and systems in order to meet or exceed stakeholder needs and expectations
Operates within defined parameters using a proven project management methodology with flexibility to merge different methodologies in accomplishing collective goals
Experience in One or More of the Following is Considered a Plus:
Certifications such as CSM, PMI-ACP, PMP a plus
Project management experience with demonstrated scrum master experience
Perform the role of Scrum Master for one or more teams Leading multiple, simultaneous initiatives or small programs / release trains
Scaled Agile Framework (SAFe) experience and systems development environment experience are preferred
Reflecting Agile/Scrum values to the team as a servant leader
Strong mediation and negotiation skills
Support and educate Product Owners, especially in regard to developing, refining and managing the product backlog
Ability to communicate and work well with team co-located across the globe
Guide and coach teams to be self-organizing
Creates and maintains process documentation
Foster an environment of high communication, collaboration and accountability
Excellent organizational skills with a willingness to adapt to different tools or processes as the situation requires, and to suggest improvements or alternatives when warranted
Excellent written and verbal communication skills and excellent attention to detail
A thirst for knowledge and a desire for continuous improvement - personally, professionally, and as a valued member of the team
Ability to multi-task and prioritize deliverables
Customer focused, sensitive to customer needs, their critical business cycles and schedule
Self-motivated and able to work under pressure to deliver high-quality solutions
Adept at working within highly matrixed organization
Leads the production implementation of product increments and features
Effective stakeholder management and communication
Manages budget and achieving cost targets
Builds and leverages effective alliances across technical and business community
Relocation: Relocation assistance may be available for this position, but is based on business decision.
Minimum Qualifications: Bachelor's Degree in computer science, engineering, information systems, or business administration and/or equivalent formal training or work experience. A related advanced degree may offset the related experience requirements.
Want a career where you are empowered to make a difference? Want to work for a company that is environmentally responsible? Want to grow and develop on the job? If so, FedEx is the place for you! Every day FedEx delivers for its customers with transportation and business solutions. FedEx serves more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx employees. FedEx has over 400,000 talented employees who are tasked with making every FedEx experience outstanding. FedEx has been recognized on many different lists both for business success and for being a great employer.
Here are some of the recognitions FedEx has received from the past couple of years:
FORTUNE "World's Most Admired Companies" – 2016
Corporate Responsibility Magazine "100 Best Corporate Citizens" – 2016
InformationWeek "Elite 100" – 2016
Women's Business Enterprise National Council "America's Top Corporations for Women's Business Enterprises" - 2016
Reputation Institute "World's Most Reputable Companies" – 2015
Black Enterprise "40 Best Companies For Diversity" – 2015
When 400,000 employees around the globe are all working together it is amazing what we can achieve! FedEx connects people and ideas. If you would like to make a difference on a global scale while receiving top notch benefits, competitive pay, and plenty of opportunities to develop, click 'Apply' and tell us more about yourself.
EEO Statement - FedEx is an equal opportunity/affirmative action employer (minorities/females/disability/veterans) that is committed to diversifying its workforce.
Internal Number: POSTING-3-144611-en-us-1
FedEx Services began operations in June 2000 to provide information technology, sales, and marketing support for FedEx Corp. subsidiaries FedEx Express and FedEx Ground. The same functions for FedEx Freight and FedEx Office were later aligned with FedEx Services.
In 2013, FedEx Services launched FedEx Delivery Manager®, an innovative option that provides U.S. customers with a range of flexible options to schedule dates, locations and times of delivery. Customers can also actively track and manage deliveries en route to or from their home, without a tracking number or even a FedEx account.
Today some 12,500 FedEx Services team members coordinate sales, marketing, communications, information technology, and customer service support for the global FedEx brand.