Campus Technology Services (CTS) is an integrated service organization caring for administrative computing, instructional computing, network services, client support and telecommunications. The department delivers a broad set of infrastructure, applications and services that are vital to the operation and mission of the College.
The Department of Campus Technology Services (CTS) at the State University of New York at Oswego invites applications for the position of Assistant Director Administrative Application Services.
Posting Date: June 28, 2019
Review Date: Review of applications will begin July 26, 2019 and will continue until the position is filled.
Benefit Information: The State University of New York provides an excellent benefit package. Click here for more information on benefits for full-time United University Professions (UUP) professional staff or click here for a benefits summary.
Date of Appointment: As soon as possible.
Description of Responsibilities:
Reporting to the Chief Technology Officer (CTO), the Assistant Director for Administrative Applications Services is responsible for the University's enterprise-wide applications services.
The Assistant Director will lead a culture of engagement and close partnerships with colleagues across the institution to assist in the establishment of the vision and long-range plans for the delivery of applications services at SUNY Oswego. Responsible for all community-wide enabling applications technologies, including those supporting student services, accounting and financial services, human resources, development, research administration, communications, hospitality and event management among others. Additionally, will be responsible for overseeing the strategic application initiatives as defined through the IT governance process.
The Assistant Director Administrative Application Services promotes an integrated IT organization and communal values and demonstrates and actively supports a climate of inclusion in the interests of a diverse and vibrant workforce. Promoting a culture of mutual respect for differing perspectives and encouraging inquiry and healthy interaction and shared decision making. Works with peers to align decision making for the best interests of students, faculty and staff.
As a member of the IT senior leadership team, institutional leaders and colleagues in support of major projects with a primary focus on enabling application technologies, the Assistant Director will contribute to the overall development of department strategic goals, performance metrics, communication practices and culture. This includes overseeing and ensuring the consistent use of project management and systems development life cycle across all areas of responsibility in coordination with organization-wide practices and consolidated IT project and financial management requirements, and aid in ongoing refinement to these processes. With their team, the Assistant Director will also plan and manage application design, architecture activities, application assessment and requirements activities relating to the enterprise applications.
The Assistant Director Administrative Application Services directs a mid-sized team of IT professionals who architect, deliver, and maintain Oswego's administrative systems.
In addition, the Assistant Director Administrative Application Services will be expected to display a commitment to undergraduate and/or graduate education, and possess communication and interpersonal skills sufficient to work effectively with an increasingly diverse array of students and colleagues.
Bachelor's degree at time of application
Progressive IT-related work experience, in either information systems or administrative areas, with a focus on application implementation, maintenance and performance.
Ability to work well under pressure, have excellent customer service skills, and be able to work collegially and effectively in a team environment.
Demonstrated expertise in successfully leading application or project teams in an organization of relevant scale and complexity.
Demonstrated expertise in practicing operational practices that drive reliability, relevance, and efficiency through service ownership and shared accountability.
Demonstrated understanding of the wide range of institutional functions that are relevant to colleagues supported by this role. Demonstrated ability to translate and provide expert guidance in the effective use of enabling technologies.
Demonstrated skills relevant to be a dynamic contributor to an organization that is in an active period of redesign.
Proven ability to lead through influence, consensus, and collaboration. Demonstrated prior ability in the delivery of medium to large-scale IT projects.
Strong interpersonal, communication, negotiating and presentation skills, with ability to be diplomatic and highly responsive in all interpersonal interactions.
Demonstrated ability to identify, plan, carryout and delegate the work essential to achieve a strong customer service environment.
Strategic thinker, thoughtful listener, strong communicator, diplomat, and team player with unquestionable integrity.
Demonstrated record of success working effectively with external stakeholders.
Knowledge of Student Information Systems such as Ellucian Banner with a proven record of proactively implementing the base application and associated modules
Experience working in a Higher Education environment and a proven record of achievement.
Experience managing successful complex information technology projects that enhance the activities of the associated business units.
Experience leading and/or managing a team of accomplished programmers.
About SUNY College at Oswego
Founded in 1861, SUNY Oswego is a public comprehensive college located in Central New York on the beautiful shores of Lake Ontario, 45 minutes from Syracuse. Named one of "Top Up-and-Coming Schools" in U.S. News America’s Best Colleges in 2010 and a "Best Northeastern College" by Princeton Review every year since the first edition in 2003, Oswego offers its 8300 undergraduate and graduate students preeminent academic programs in business, teacher education, and the arts and sciences. The College’s success is built on providing students outstanding educational experiences with attention to liberal arts and sciences foundations, practical applications, interdisciplinary approaches, independent scholarly and creative work, and skills for living in multicultural and global communities. The emphasis on faculty-mentored student research is evidenced by Quest, a College-wide day spotlighting original student research, a Summer Scholars Program, which awards stipends to students engaged in independent research and creative work at the highest levels, and the Global Laboratory, a STEM based research abroad program at top-ranked universities around the world. SUNY Oswego is an unusually coll...egial and vibrant community and is in a time of wonderful opportunities with extensive facilities construction and renovation, a forward-looking strategic plan, and expanded outreach to regional, national, and international communities.Additional information about SUNY Oswego can be found at www.oswego.edu.SUNY Oswego is committed to enhancing its diversity. SUNY Oswego is an Affirmative Action Equal Opportunity Employer and encourages applications from professionals of color, women, individuals with disabilities, and veterans. In accordance with INS regulations, successful applicants must be legally able to work in the United States, per the Immigration Reform and Control Act of 1986.