Analyzes and identifies improvements for current department processes. Documents and studies department processes utilizing Lean Six Sigma tools, time/motion studies and other techniques. Manages and implements mid size to complex improvement projects which may include full implementation. Provides technical guidance to other team members.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Manages project team to develop and implement complex process efficiencies. Uses project management tools which may include a project plan, business case/cost benefit tracker, training and communication plan, etc.
Researches and gains in-depth understanding of current processes and formally documents new areas of process improvement.
Analyzes and benchmarks process metrics against industry standards to ensure a "best practice" is achieved when possible.
Assists management in the tracking and prioritization of projects in the Process Improvement Team pipeline.
Conducts time/motion studies to forecast savings in specific areas of a department.
Partners with IT to create technology solutions which achieve direct process efficiencies.
Trains staff on new approved business processes.
Performs other duties as assigned.
No formal supervisory responsibilities in this position. May provide informal assistance such as technical guidance, and/or training to coworkers. May coordinate and assign tasks to co-workers within a work unit and/or project.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
Bachelor's degree (BA/BS) required plus a minimum of five years experience with process improvement, project management or other related experience.
CERTIFICATES and/or LICENSES
Green Belt Lean Six Sigma Certification preferred.
Excellent written and verbal communication skills. Strong organizational and analytical skills. Ability to provide efficient, timely, reliable and courteous service to customers. Ability to effectively present information.
Requires knowledge of financial terms and principles. Ability to calculate intermediate figures such as percentages, discounts, and/or commissions. Conducts basic financial analysis.
Ability to comprehend, analyze, and interpret documents. Ability to solve problems involving several options in situations. Requires intermediate analytical and quantitative skills.
OTHER SKILLS and ABILITIES
Intermediate knowledge of computer software and hardware (i.e. Microsoft Office Suite Products).
SCOPE OF RESPONSIBILITY
Decisions made with in-depth understanding and interpretation of procedures, company policies and business practices to achieve complex results. Errors in judgment may cause medium-term impact to co-workers and supervisor.
Internal Number: 19023676
With broader and deeper capabilities than any other company, CBRE is the leading full-service real estate services and investment organization in the world.
CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2017 revenues of $14.2 billion and more than 80,000 employees (excluding affiliate offices). CBRE has been included in the Fortune 500 since 2008, ranking #214 in 2017. It also has been voted the industry’s top brand by the Lipsey Company for 17 consecutive years, and has been named one of Fortune’s “Most Admired Companies” in the real estate sector for six years in a row. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”
CBRE offers a broad range of integrated services, including facilities, transaction and project management; property management; investment management; appraisal and valuation; property leasing; strategic consulting; property sales; mortgage services and development services.