The successful candidate will report to Sam Dalton in London. They will be responsible for the successful end to end delivery of critical programs across all functions for Payments and Receivables in EMEA.
Management of the prioritised Book of Work against the EMEA Investment Spend budget
Assess new requests and include in the BoW, updating the relative priority to meet demand
Own requirements definition and Solution Review to ensure quality delivery against business needs
Partner with Core Cash product leads (Channels, Enterprise, etc.) to prioritize and track items to be included in upcoming releases.
Own delivery governance model end to end including overall responsibility for seeing critical programs delivered against business targets Reporting
Own and deliver regular reporting to key stakeholders with regards to the state of progress of each ticket prioritised within the BoW
Identify projects at risk and report regular updates to the relevant stakeholders
Regularly review budgetary reporting from Tech Finance
Analyse performance trends across all departments and identify
Areas of concern
Incremental Improvements to Governance Framework Readiness
Own Client migration strategy, plan and execution - including assessment of client demographics, change in experience and define the optimal implementation approach
Structure and oversee the Communications plans external and internally
Drive Product readiness activities with local Product to ensure all Product administrative documentation is complete
Oversee the Technology and Operations readiness activities
In depth knowledge of product set and Citi capabilities and infrastructure, building out transaction banking knowledge, potential route to Product Management roles, or roles within Implementation PMO (client on-boarding projects/programs).
Portfolio management of a large array of small to large change programs related to Payments and Receivables. A solid understanding of how to priortise initiatives and working within a fast paved delivery model
Portfolio Management, project management MS Office
Verbal Communication (with senior managers both internally and externally with Vendors), ability to multitask, resilience, deal with high work volumes, self starter, technicall aptitude, willingness to learn
Strong communication skills, ability to chair senior dialogue in high-pressured environment, attention to detail, ability to identify risks and manage escalation appropriately within the organisation.
Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.
Demonstrates an appreciation of a diverse workforce. Appreciates differences in style or perspective and uses differences to add value to decisions or actions and organisational success.
Citi is an Equal Opportunities Employer
Internal Number: 6051716
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