Job Requisition Number: 27174. The Associate Registrar (AR) for Enrollment, Systems, and Classroom Management is responsible for the planning, management and control of key Divisions within the Office of the Registrar that provide core student services throughout the campus.
The AR serves as a senior member of the Office's management group. The AR manages a complex series of programmatic activities and coordinates staff efforts to provide centralized services essential to the entire student body, alumni, faculty instructors, and staff in other academic and administrative departments. The AR will formulate short- and long-term goals and objectives in consultation with the Registrar, faculty, Deans, department chairs, academic committees, department heads and representatives from other institutions. The AR is one of the primary business partners and operational experts in various system development efforts that affect all students, staff, and faculty on campus. The AR directly supervises 5.00 FTE and indirectly supervises 13.00 FTE and has budgetary oversight for a share of the Office of the Registrar's $3.0 million total operating budget and the campus’s $1.2 million Classroom Renovation budget.
CLASSROOM MANAGEMENT: The Classroom Management division is responsible for the day-to-day operation of the campus's 210+ general assignment classrooms. The incumbent must also provide a long term vision for classrooms that aligns with pedagogical developments and the evolution of classroom technology. The division manages classroom space allocation for academic instruction and special events, coordinates maintenance, custodial activities and renovation projects with Construction and Design and Facilities Management. The division maintains the Class Schedule portion of the student database and related data vital to the smooth functioning of the Office of the Registrar. The division disseminates class scheduling and enrollment information to the campus.
OPERATIONS/POLICY: PLANNING, IMPLEMENTATION AND REVIEW: The Associate Registrar for Enrollment, Systems, and Classroom Management manages a complex series of programmatic activities and coordinates staff efforts to provide centralized services essential to the entire student body, all instructors of record, and the campus as a whole. The incumbent formulates short and long-term goals and objectives in consultation with the Registrar, faculty, Deans, department chairs, academic committees, department heads and representatives from other institutions. The four divisions under the purview of the Associate Registrar are as follows:
REGISTRATION & ENROLLMENT: This division registers and enrolls all students for all semesters, including Summer Session and special summer programs. These activities include working closely with IS&T and other departments in ensuring smooth registration for 40,000 students using technology via Campus Solutions; preparing and disseminating registration information and instructions to 10,000 new and reentering students; processing confirmed class schedules for students and course rosters for faculty; providing general and specific information about registration; ensuring accurate modifications to students' course enrollments and assessing fees to all student accounts on Campus Solutions. The incumbent works closely with Summer Session and Student Services in developing information, registration, and procedures.
RESIDENCY: The work of this unit is based on California Education Codes, State mandates and Senate Bills, and Regental policies. Accurate assessment of fees is dependent upon accurate determination of residency status and essential to campus/UCOP income revenue. The Residency unit determines residence status for all new and readmitted students, as well as those continuing nonresidents petitioning to change their status. Residency staff are required to determine a student’s residence status according to the California Education Codes as passed by the California Legislature, State mandates and senate bills, and Regental policies. They are also bound by California law and University regulations to obtain necessary documentation prior to making a residency determination, without which they cannot grant a resident decision. Accurate and timely determinations are critical in the fee assessment and registration processes. Each incorrect assessment would cost the University ~$28,000 in NRT per student per year.
TECHNOLOGY: PLANNING, IMPLEMENTATION, REVIEW AND MODIFICATION: The AR serves as a key business partner to IS&T and as a chief advisor to the University Registrar in planning, implementation review, and modifications to existing and new student systems. In the next five years, the AR will play a major role in leveraging the campus’ investment and finding new bolt-ons to support Registration & Enrollment, Student Systems, and Classroom Management.
BUDGET: The AR has operational oversight for approximately $1 million of the OR budget and is responsible for developing and implementing budgets for managed functions. The Associate Registrar is responsible for identifying ways to gain low-cost solutions to perform critical but labor-intensive tasks such as the review of residency requirements and scheduling of final exams. As a member of the senior management of the Office of the Registrar, the Associate Registrar actively participates in the design and implementation of budget planning and monitoring process for the divisions of Student Systems, Registration and Enrollment Services, Classroom Management, and Residency, which culminates annually in the preparation of the department operating budget.
PERSONNEL: The AR directly supervises 5 FTE and indirectly supervises 11 FTE. The AR provides direction to subordinate managers and/or supervisors. The AR makes decisions on performance, salary actions, hiring decisions and other human resources related issues of managed staff. Being responsible for this division, the Associate Registrar cultivates internal organizational relations by exchanging communications with staff concerning operational needs, what and how decisions are reached, and seeks their input on how changes should be implemented.
COMMUNICATION: The Associate Registrar exercises initiative and judgment in determining the types of information the University Registrar requires to execute management authority and communicates such information in a timely manner; provides for general communication with staff in other divisions within the Office of the Registrar, keeping them informed of changes and deadlines; keeps all managers well-informed of procedures by meeting and discussing problems and issues that may arise. The Associate Registrar also develops and maintains a broad knowledge of goals and objectives at the University and represents OR and its leadership in such a manner as to promote goodwill and public support; provides the essential information and assistance that is required by students, faculty, and parents; represents the•Experience overseeing administration of enrollment services and classroom management in a large public/private higher educational setting. •Advanced knowledge of advising and counseling techniques. •Demonstrated strong management and supervisory experience. •Knowledge of common University-specific computer application programs and knowledge of University and departmental principles and procedures involved in risk assessment and evaluating risks as to likelihood and consequences. •Skills in monitoring/assessing people, processes or services, to make improvements. •Skills in project management, social perceptiveness to be aware of others' reactions and understanding why they react as they do. •Ability in problem identification, reasoning, ability to develop original ideas to solve problems, persuasion, leadership. •Experience enforcing and implementing Federal and State laws as well as University, Academic Senate, and Berkeley Campus regulations and policy regarding course enrollment, student information systems, student academic records, and student frontline services. •Extensive knowledge of the Standing Orders of the Regents and Academic Senate regulations. •Knowledge of the Federal Family Educational Rights and Privacy Act of 1974 (FERPA) and comparable privacy statutes. •Progressive knowledge of technical and student information systems to oversee the implementation, development, design, and training necessary for replacement or modifications to computerized student data and enrollment systems as campus requirements and technology change. •Leadership skills with strong decision making skills and demonstrated good judgment. •Analytical skills with ability to analyze complex issues and provide recommendations. •Interpersonal skills with ability to work collaboratively with others, foster a team environment and be adaptable to change. •Political acumen with excellent written, verbal and interpersonal communication skills. •Operations management over comparable staff and budget, working with complex administrative processes; implementing and enforcing organizational policies and practices within a large decentralized environment. •Must have the ability to take the initiative and anticipate what will be needed to function with significant autonomy while keeping the University Registrar informed of the progress. Assignments will be given in very broad terms and outcomes are measured against their effectiveness in supporting both OR's internal needs and the external effect they have on OR's numerous constituents. •Creative and innovative in problem solving and in leveraging technology to increase efficiencies in the management of student systems. •Customer and solutions oriented with commitment to raising the bar on customer service while maintaining compliance to policies. •Ability to manage effectively both independently and as a member of a senior management team.
Education/Training: •Bachelors degree in related area and/or equivalent years experience
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.