Washington University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, genetic information, disability, or protected veteran status.
This position is full-time and works approximately 40 hours per week.
Department Name/Job Location:
This position is in the Department of WashU IT-Enterprise Applications. This position is for the Danforth Campus.
The Business Alignment Specialist provides the organization and direction of a portfolio of new business demand requirements, ensuring prioritization and alignment to business strategic objectives along with delivery approaches and technology solutions that result in business value and benefits realization. The role also provides a point of escalation for stakeholders to help build a strong IT-business relationship. The Business Alignment Specialist delivers insights and business analysis to support key decisions.
This position will work primarily with School of Medicine business partners, from WUSM Central Administration to academic units.
May be assigned as a Business Analyst to projects, performing all tasks to achieve an understanding of business change needs, assessing the impact of those changes, capturing, analyzing and documenting requirements and then supporting the communication and delivery of those requirements with relevant parties.
PRIMARY DUTIES AND RESPONSIBILITIES:
Engaging with Customers
Responsible for building and maintaining a strong business-IT relationship with a key stakeholders and leaders to enable open communication and clear expectations regarding application development delivery.
Engage with customers to understand their needs and ensure prioritization and alignment to business strategic objectives.
Act as a point of escalation on active initiatives.
Prepares business cases working with university partners.
Collaborates heavily with Solutions Architects, Project Managers, and Projects Service Owners to initiate large projects, including resource planning, estimation, governance, approval, and kickoff.
Contribute to the approach for requirements elicitation and methods for requirements management and communication.
Ensures business opportunities and objectives are clearly articulated.
Performs feasibility analysis as required for projects.
Analysis, Design, Execution
Assists with process improvement and/or reengineering.
Performs requirements elicitation, using techniques per plan.
Documents requirements, establishes scope and objectives.
Prioritizes requirements working with university partners and creates conceptual prototypes and mock-ups.
Uses business process modeling, traceability and quality management techniques per methodology.
Performs requirements management and communication; apply best practices for effective communication and problem-solving.
Will take on assignments for large projects, and others as assigned.
Monitors the technical team solution to ensure requirements fulfillment and solution evaluation.
In conjunction with Solutions Architect and business partners, manages strategy, approach and needs of incoming projects within function.
Leads and coordinates activities associated with requirements management vehicles.
Provides coaching to other BAs assigned to projects to successfully accomplish objectives.
Reviews and monitors the effectiveness of business analysis via test results.
Provides status reports and health metrics to key business stakeholders on a regular basis.
Perform other duties as assigned
Bachelor’s degree plus 6 years of relevant experience analyzing business processes and data needs in IT or the business function. Equivalent combination of related experience (IT or business), certification and education will also be considered.
Experience with ITIL framework and IT product methodologies
Familiarity with testing techniques and software
Prior experience in higher education environments a plus
Business acumen coupled with technical aptitude
Experience working on technology and application development projects including developing technical requirements
Strong listening skills
Strong research skills with attention to detail
Experience developing functional and non-functional requirements
Excellent written and verbal communication, including technical writing skills; consultative approach
Ability to conduct cost/benefit analysis and business case development
Recognized within the organization as demonstrating expertise in business analysis methods and techniques
Experience working closely with team members during solution development and product launch
Experience developing use cases
Experience developing data and/or process flows
Must be able to work independently and proactively
Excellent organizational, analytical, and independent problem solving skills
Demonstrated successful performance with giving presentations to both small and large audiences, and coordinating and completing multiple tasks within established and changing deadlines
Ability to contribute and collaborate effectively as a member of a highly-functioning and productive team
Demonstrated understanding of client relationship management, process mapping and improvement, project management, and production support
Proven ability to provide business analysis to meet customer expectations
Demonstrated understanding of business analyst tools and techniques; demonstrated proficiency using MS Office and Visio tools
Applicant Special Instructions:
The work is normally performed in the offices located across campus. There will be activities that require trips to many University offices and offsite locations.
The hiring range for this position is $78,874 - $104,499 annually.
All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. Current employees applying for a new position within the university may be subject to this requirement. The screenings will include a criminal background check and, as applicable for the position, other background checks, drug screen, employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.
Please attach a copy of your most current signed performance evaluation (completed within the last 18 months) to your online account. If you have not received a performance evaluation, you may provide two current signed letters of recommendation (written within the last 18 months), preferably to include one letter from either a current or recent former supervisor. To attach these documents, go to: My Career Tools, Add Attachment, Attachment Type – Performance Reviews or Letters of Recommendation.
Washington University in St. Louis, a medium-sized, independent university, is dedicated to challenging its faculty and students alike to seek new knowledge and greater understanding of an ever-changing, multicultural world. The University offers more than 90 programs and almost 1,500 courses leading to bachelor's, master's and doctoral degrees in a broad spectrum of traditional and interdisciplinary fields, with additional opportunities for minor concentrations and individualized programs. The faculty is composed of scholars, scientists, artists and members of the learned professions. They serve society by teaching; by adding to the store of human art, creativity, understanding, and wisdom; and by providing direct services, such as health care.