UW Medicine's IT Services department is looking for an outstanding Enterprise PMO Director to join the team! What are we looking for?Patients Are First focusCustomer service mindsetInterpersonal skills and teamworkResults-oriented attitudeCommitmentAdaptability and flexibilityWhat are the perks?Medical insurance at reasonable rates with TEN plans to choose from!Dental Insurance at no cost to you OR your dependents...AND we have three plans for you to choose from!10 paid holidays annually!1 personal holiday every year!Generous amounts of vacation and sick leave that you can feel good about taking (more than 7 work weeks in your first year)!TWO Retirement plans to choose from - one even matches 100% of your contributions with immediate vesting!Voluntary Investment program to save more towards your retirement!Deferred Compensation program to save even MORE towards your retirement!Flexible Spending Account...Tax Exempt!Dependent Care Assistance program!On-site Childcare Centers!Long Term Disability insurance!Life and Accidental Death and Dismemberment insurance!U-PASS transportation program and discounted parking...PRE-TAX!Tuition Exemption program - at the UW (and other colleges around the state)!Housing resources and home buying options!Auto, home, renter, and boat group insurance!Valuable membership and merchandise discounts!Federal student loan forgiveness under the Public Service Loan Forgiveness (PSLF) program!For all of the specific details on these benefits and more, please click here.UW Medicine's Information Technology Services (ITS) department is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), Northwest Hospital & Medical Center (NWH), Valley Medical Center (VMC), UW Medical Center (UWMC), UW Neighborhood Clinics (UWNC), UW Physicians (UWP), UW School of Medicine (SOM) and Airlift Northwest (ALNW). In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance (a partnership between UW Medicine, Fred Hutchinson Cancer Research and Seattle Children's). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all of these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.In conjunction with ITS and UW Medicine executive leadership, the Enterprise Project Management Office (PMO) Director ('Director'), is responsible for leading strategic IT project initiatives across UW Medicine, crossing business/operating teams and technology groups to coordinate and complete projects, manage project portfolios, and provide leadership and oversight to a consolidated team of professionals that include technology and project management professionals, to ensure delivery and adoption of IT applications, products, and services.Areas of responsibility include, but are not limited to:Project Management Strategy - Determine ITS enterprise approach for project management and oversight of roadmap to improve project management. Create and set vision for future state.Cross-functional Senior Stakeholder Management - Collaborate with senior leaders across the enterprise and influence regarding process gaps or opportunities. Align on measurement approach. Promote alignment of priorities, initiatives and investment to vision and strategic direction.Portfolio Management - Provide oversight of the full project portfolio, ensuring accountability through all phases including business impact, tracking, implementation, transitioning to operations, and the ROI/value realization.Talent and Resource Management - Recruit, lead, develop, train, and engage a team of leaders and individual contributors and hold people accountable for high performance.Key Performance Indicators - Identify, establish, monitor, evaluate, and maintain KPIs for the PMO so that we're doing the right projects, the right way, at the right time for the best benefit.Rhythm of the Business (ROB) management for the PMO, including reporting, content, event, and strategic planningLeading Change - mature the organization with PMO best practices and a PMO maturity roadmap.This position exercises substantial discretion, independent judgment, and decision-making authority in applying the responsibilities called for. Responsibilities are to be carried out at a significantly high level of technical expertise; providing authoritative advice and counsel to the Chief Administrative Officer; collaborating with executive teams, stakeholders, and technical and business operations teams to successfully develop, implement, and manage ITS projects.This position is responsible for the development, implementation, and management of ITS Project Management Office including project initiatives that affect the UW Medicine enterprise and/or its individual entities. The enterprise is comprised of HMC, NWH, VMC, UWMC, UWNC, UWP, SOM, and ALNW. In addition, UW Medicine shares in the ownership and governance of Children's University Medical Group and Seattle Cancer Care Alliance.Responsibilities include:PMO Strategy (40%)Determine strategic direction of the UW Medicine ITS PMO and drive project/program delivery excellence across UW MedicineEnsure the appropriate governance and processes are in place to maintain the project portfolio, further develop PMO best practices, and continue the PMO maturity roadmap. Lead and champion the maturity of the PMO, energizing and evangelizing project management practicesAssess the impact of new projects to the existing project portfolio and work with UW Medicine leaders, stakeholders, technical managers and operations managers to develop strategies to meet project demands.Collaborate with UW Medicine leaders, stakeholders, technical managers and operations managers to identify inter-project dependencies and resource optimization strategies.Develop sound approaches to PMO strategy and tactics based on emerging industry trends and/or regulatory climate and provide project definition based on early analysis Create standardized and comprehensive processes to communicate project timelines, status, and project metrics to UW Medicine executive leaders for ITS-wide governance.Develop and sustain effective trusted relationships and partnerships with key stakeholders in order to provide relevant insights, expertise, and advice on program management.Implement appropriate project delivery models where ITS is a trusted advisor in defining, delivering, and improving services for the enterprise.PMO Operations (60%)Create and sustain strong project management process and capabilities through the development and deployment of project management methods, metrics, tools, training, education, and communication.Engage, support, and build the staff and develop a high performing team focused on delivery excellenceDevelop the departmental budget and PMO policiesDirect the management and control of project budgets and resources; integrate with ITS Finance and Administration policies and procedures.Develop and deploy standardized project planning, scheduling, monitoring and issues resolution processes.Develop reporting standards for portfolio project timelines, budget data, forecasting and actuals.Primary liaison to UW Campus and engaged with external Quality Assurance agencies. Develop and deploy project communications such as marketing of project, providing updates to stakeholders and project participants.Build, manage, and sustain the staffing vendor consulting relationships.What you'll bring to the table: (minimum requirements) Bachelor's degree in Business Administration, Computer Science, Information Technology, or related field or equivalent combination of education/experience.10+ years of demonstrated IT project management experience which should include:5+ years' experience supervising Project Management and IT professionals. 4+ years' experience with quality improvement processes.4+ years' experience managing system vendor relationships.3+ years' experience supervising customer service oriented organizations. PMP certification.Demonstrated management and leadership capabilities with proven ability to influence in matrix environment.Expertise in Lean Six Sigma and/or ITIL methodologies.Technical acumen in process mapping and lean performance improvement/continuous improvement skills.Demonstrated ability to navigate highly complex regulatory environment.Demonstrated ability to determine and assess project costs.Demonstrated ability in resource management and portfolio managementDemonstrated experience with IT project accounting and various types of forecasting.Proven ability to make administrative/procedural decisions and provide guidance and leadership to professional personnel.The successful candidate will also possess:Values consistent with those of UW Medicine's mission to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists, and other health professionals.Excellent written and oral communication abilities to articulate the vision and translate complex issues into comprehensible ideas and concepts with the ability to engage in active listening.Strong interpersonal skills to lead and motivate the organization with the ability to work effectively with a diversity of personalities.Demonstrated executive presence to support partnerships throughout UW Medicine.Strong collaboration skills.Team building skills that provide leadership and structure to a group of high-performing IT and Project Management professionals.Excellent negotiation and vendor management skills.Internal motivation to be action oriented and results driven.Ideally, you'll also have: (desired skills and experience)Advanced degree (e.g., MBA, MS, MPM, or similar).Black Belt in Lean Six Sigma certification strongly preferred.Experience with ITIL and working within ITIL environments5+ years of experience in a formal project management role managing large-scale (10,000 hours), multi-disciplinary projects within a complex environment.Previous experience in and knowledge of academic healthcare systems operations.Familiarity with technical architecture, including applications, servers, databases and networks.What are some of the other tidbits that you might want to know?The individual in this position is expected to work normal daytime hours. However, significant off-hours and weekends may be needed to resolve problems and during implementation and maintenance activities. This individual is also expected to be available for call on a 24x7 basis as needed.Because of the physically separated sites for UW Medicine, this position requires the ability to travel frequently between sites. Travel to/from includes, but is not limited to, UW Medical Center, Harborview Medical Center, downtown Seattle, and other facilities which are affiliated with UW MedicineAbility to communicate clearly in English, both verbally and in writing.This advertised job posting may not include the complete official job description for the role.Appointment of the successful candidate to this position will be made contingent upon a satisfactory outcome of criminal background checks.The application process for UW Medicine positions may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process (i.e. Work Authorization, Criminal Conviction History, Cover Letter and/or others). Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin applying for a position, all assessments must be completed at that time. Please note that your application shows up in our system as ready to review regardless of whether or not all assessments have been completed. If the assigned Recruiter happens to review applications prior to all of your assessments being completed, there is a chance you could be 'Not Selected' due to an incomplete application. For this reason, we strongly encourage all applicants to ensure there is plenty of time to complete all of the assessments prior to clicking on "Apply to this position".Who are we and what do we do? UW Medicine's mission is to improve the health of the public by advancing medical knowledge, to provide outstanding primary and specialty care to the people of the region, and to prepare tomorrow's physicians, scientists and other health professionals. Our staff not only enjoys outstanding benefits and professional growth opportunities, but also an environment noted for diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty.The University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information. To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 / 206-543-6452 (tty) or click here to send an email.The University of Washington is a leader in environmental stewardship and sustainability, and committed to becoming climate neutral.#monster
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