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General Purpose: The BCAN Operations Coordinator will be part of a small, dynamic team to provide administrative and operational support for the Baltimore Creatives Acceleration Network - a 10 year citywide project of the Maryland Institute College of Art that provides strategic and holistic entrepreneurship support to Baltimoreâs creatives. The position requires a highly organized, proactive, detail-oriented, and resourceful person who enjoys working in a fast-paced, collaborative startup environment and is passionate about creating economic opportunities for Baltimoreâs diverse creative community.
Essential Duties & Responsibilities: â¢ Conduct welcoming and energizing customer intake and follow-up, and field inquiries in person, over the phone, and via email â¢ Document and track customer interactions, relationships, and data â¢ Assist with the preparation of monthly expense reports, credit card reconciliation, and invoice processing â¢ Facilitate the scheduling and documentation of meetings with program partners, stakeholders, advisors, and team â¢ Organize and maintain project files and operational documentation within cloud-based project management software and file storage platforms â¢ Assist with program evaluations by conducting surveys with program participants â¢ Conduct inventories, supply orders, and building maintenance requests to help ensure BCAN HQ is fully operational â¢ Work with BCAN team to help coordinate and onboard BCAN volunteers and interns â¢ Perform other related duties as assigned
Knowledge, Skills and Abilities: â¢ Effective oral, written and visual communications skills â¢ Impeccable organizational skills â¢ Excellent customer service â¢ Proficiency in financial and data management â¢ Willingness to learn, adapt, iterate â¢ Fluency in Google Suite, Asana, and Microsoft Excel, Microsoft Word, Microsoft Powerpoint â¢ Ability to manage multiple projects efficiently â¢ Love for Baltimore and its creative community â¢ Interest in entrepreneurship
Minimum qualifications: â¢ Proven experience managing programs in the arts
Preferred Qualifications: â¢ Entrepreneurial experience â¢ College degree â¢ Working with public programs in the arts
Reporting to this position: No direct reports
Conditions of Employment: â¢ Successful background check â¢ Ability to travel, work evenings and/or weekends as necessary
Physical demands and work environment: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. â¢ Physical Demands: While performing the duties of job, the employee is occasionally required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; balance; stoop; talk or hear. The employee must occasionally lift up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. (may be adjusted depending on position) â¢ Work environment: While performing the duties of the job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually minimal. â¢ Required training: Handbook orientation, Anti-Harassment, Hazard Communication, Emergency Plans & Fire Prevention, Personal Protection Equipment.
Maryland Institute College of Art is committed to its policy of providing equal opportunity regardless of race, color, creed, national origin, religion, gender, sexual orientation, marital status, age, disability, or veteran status (disabled, Vietnam-era, or otherwise). Furthermore, the College does not tolerate any form of sex discrimination, including sexual harassment or sexual violence. This policy applies to all programs, facilities, and activities provided by Maryland Institute College of Art, including but not limited to admission, educational programs, and employment.
Applicants must apply online for each job in which they are interested. You will not be considered for any job for which you have not specifically applied. We do not accept applications via email, U.S. mail, or fax. Successful candidates for any staff or faculty positions will be subject to a pre-employment background check.
MICA provides reasonable accommodations to applicants with disabilities on a case-by-case basis. If you need a reasonable accommodation for any part of the application and hiring process, please contact Human Resources at 410-225-2363.
Internal Number: R27
About Maryland Institute College of Art
Founded in 1826, MICA is among the top visual arts colleges in the nation. The college enrolls 1,863 undergraduate and 306 graduate students from 48 states and 54 foreign countries, offering programs of study leading to the bachelor of fine arts (B.F.A.), master of arts (M.A.), master of fine arts (M.F.A.) degrees, and master of professional studies degrees (M.P.S), as well as post-baccalaureate certificate programs and a full slate of credit and noncredit courses for adults, college-bound students, and children. MICA is recognized as an important cultural resource for the Baltimore/Washington region, sponsoring many public and community-outreach programs-including more than 100 exhibitions by students, faculty, and nationally and internationally known artists annually-as well as artists' residencies, film series, lectures, readings, and performances.