This full-time professional position serves as a project manager and communications specialist within ITS’ Project Management Office (PMO), reporting to the Director of ITS Projects and Support. This role supports the intake of IT-related project requests from the W&L community; plans, coordinates, and manages such project requests within the context of the ITS project portfolio management process; serves as primary owner of creating and managing the ITS communication plan, making appropriate and creative use of communications channels (web, Twitter, etc.) to provide clear, timely messaging and announcements regarding existing ITS offerings, new efforts, ITS related emergencies, ITS security efforts and other technology related topics.
STATUS: Full-time, 12 Month, With Benefits WORK HOURS: 8:30-4:30 Monday-Friday FLSA: Exempt PAY: Salary commensurate with experience
ESSENTIAL AND RELATED FUNCTIONS:
Responsible for intake of ITS related project requests and managing coordination of review process in support of, and in alignment with, ITS prioritization process.
Responsible for managing project implementation tasks in accordance with ITS project portfolio management guidelines.
Manages technology projects using proven ITS project management principles.
Responsible for communicating major project milestones, status updates and risks to relevant stakeholders.
Responsible for developing and coordinating ITS related messaging across University communications channels including the ITS website and various social media options.
Accountable to follow the ITS Information Security Program and industry standard best practices to help ensure the confidentiality, integrity, and availability of all IT resources.
Additional related duties as assigned.
Strategic Thinking - Keeps the University's strategic objectives in mind when developing and contributing to plans and initiatives for own work group. Is able to explain the link between team goals and the University's strategic direction to work group. Makes informed decisions based on a clear understanding of the impact and consequences involved. Considers key financial factors (e.g., budget, revenue, resources) when making decisions.
Change Adaptability - Stays focused on own work and responsibilities in a changing work environment. Is able to quickly reprioritize to ensure resources (e.g., work group members, systems, tools, etc.) are in place to achieve change objectives. Responds positively and is supportive of change initiatives.
Communication and Networking - Articulates thoughts clearly and is able to offer logical arguments to gain acceptance of an idea in a positive manner. Consistently communicates to work group and/or supervisor ensuring that everybody is well informed. Proactively builds informal networks at own level and uses them to drive results within own work group.
Drive for Results - Seeks to identify specific improvements or opportunities to combine duplicate efforts to increase efficiency. Takes personal responsibility for seeing tasks and assignments through to completion. Sets high standards for work/deadlines and demonstrates a drive to deliver quality work within the allotted time.
Self Development and Motivating Others - Establishes productive working relationships by actively participating in meetings and activities. Listens carefully, encourages and accepts other points of view. Seeks work group input and encourages their participation and involvement. Stays informed on events, trends and other developments in own field of work (e.g., regulations, policies, standards and practices).
Bachelor's degree, or a combination of education and experience from which a similar skill set would be obtained. Three years of direct experience in a technology environment with project management related responsibilities. Demonstrated experience: analyzing and translating customer needs into functional requirements; creating and managing actionable plans to meet defined functional requirements; managing expectations, and facilitating and communicating productive next steps to engage stakeholders. Demonstrated ability to manage IT projects according to generally accepted project management practices. Strong understanding of technology processes and systems. Strong customer focus and proven ability to drive towards measurable outcomes. Well-developed and demonstrated oral and written communications skills with the ability to use them creatively in developing and coordinating across multiple, targeted communications channels and media. (Including print, video, and social media platforms). Solid skills and ability in translating technical information into succinct, actionable messaging for both technical and non-technical people. Demonstrated ability to communicate openly, effectively and professionally with leadership and colleagues. Demonstrated ability to communicate effectively and act as a liaison between users, IT vendors, IT project stakeholders, and technical subject matter experts. Ability to motivate co-workers, stakeholders, and other audiences while promoting teamwork is essential.
Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
Grasping: Applying pressure to an object with the fingers and palm.
Standing: Remaining upright on the feet, particularly for sustained periods of time
Reaching: Extending hand(s) and arm(s) in any direction.
Pushing: Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
Pulling: Using upper extremities to exert force in order to draw, drag, haul or tug objects in a sustained motion.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position to position. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles.
The worker is not substantially exposed to adverse environmental conditions (as in typical office or administrative work).
TYPES OF WORK: Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Review of applications will begin June 24, and continue on a rolling basis until the position is filled. Please submit a cover letter, resume, contact references, and application at http://apply.interfolio.com/64094.
Equal Employment Opportunity Statement
Washington and Lee is an Equal Opportunity Employer. As such, we are interested in candidates who are committed to high standards of scholarship, performance and professionalism and to the development of a campus climate that supports equality and diversity in our faculty, staff and student body. Job description requirements are representative, but not all?inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
Statement of Commitment to Diversity
Washington and Lee affirms that diverse perspectives and backgrounds enhance our community. We are committed to the recruitment, enrichment, and retention of students, faculty, and staff who embody many experiences, cultures, points of view, interests, and identities. As engaged citizens in a global and diverse society, we seek to advance a positive learning and working environment for all through open and substantive dialogue.
About Washington and Lee University
Washington and Lee University is an independent liberal arts university founded in 1749, named for an early benefactor (George Washington) and an innovative president (Robert E. Lee). The campus is a national historical landmark, the city offers small-town charm, and the Allegheny and Blue Ridge Mountains provide unparalleled surroundings. Students govern themselves in a community based on trust and honor. The faculty of teacher-scholars pursues a student-oriented approach to scholarship and nurtures lifelong relationships with the pupils. The curriculum blends traditional liberal arts and sciences with pre-professional programs in business, journalism and law. W&L prepares graduates for a life of learning, achievement, leadership, service and engaged citizenship in a global society.