The position is responsible for assisting the Geisinger Health System (GHS) Chief Ethics and Compliance Officer in the day-to-day oversight of compliance activities of the organization. As such the position performs on-going monitoring of all areas of compliance.
The role is responsible for administration as well as retrieval, investigation, analysis and documentation of staff inquiries and concerns reported to the Corporate Ethics and Compliance Office through any communication mode including hotline. As such the position coordinates resolution and necessary corrective actions arising from these contacts.
The position develops necessary education materials for general education programs, including GOALS modules. The role assists in the research, development and production of internal and external communication materials and presentations related to the Corporate Ethics and Compliance Program.
The role will serve as a resource for other GHS employees and may communicate instructions, do minor scheduling, and inspect work. May consult with higher management on decisions to not hire, fire, discipline, promote, demote, transfer, or appraise.
The position reports to the GHS Chief Ethics and Compliance Officer and assists others in the Corporate Ethics and Compliance Office as needed. This job generally acts with little to no supervision and has no supervisory responsibilities.
COMPETENCIES AND SKILLS:
Demonstrates sound judgment, discretion and ability to handle sensitive information appropriately. Experience using or accessing confidential materials including patient records, diagnoses, employee records, performance evaluations, time sheets, e-mails, financial data, and strategic information.
Demonstrates computer skills including a working knowledge of Microsoft Office products (i.e. Word, Excel, Access and PowerPoint), computer applications, graphics and database management.
Demonstrates proficient knowledge of word processing programs to produce complex documents (i.e. multi-column newsletters, pamphlets), spreadsheet programs to write basis programs (i.e. tables, look-ups), and other software programs to maintain data and create custom reports.
Demonstrates familiarity with compliance software and risk management software programs.
Demonstrates basic math skills for data analysis.
Demonstrates the ability to work with individuals inside the organization on compliance concerns and/or performance of reviews and audits.
Demonstrates strong research and analytical abilities to process information and arrive at problem resolution.
Proven communication and negotiation skills to assist in reaching appropriate resolution.
Demonstrates above average ability to communicate verbally and in writing. Demonstrated strong presentation skills.
Demonstrates established project management and time management skills with demonstrated ability to balance multiple priorities while focusing on deadline, detail, accuracy and organization.
EDUCATION AND EXPERIENCE:
Bachelor’s degree in Business Management, HealthCare Administration, Finance, or a related field required.
Minimum of six years experience in health care, corporate compliance, and/or internal auditing required, with an emphasis on clinical operations.
Significant experience at an integrated system of equivalent size or complexity to GHS, or to have worked in a compliance office in some other industry.
Experience in curriculum creation and teaching preferred.
Experience in training other employees and/or physicians preferred.
WORKING CONDITIONS/PHYSICAL DEMANDS:
Work is typically performed in an office environment.
While performing the duties of the job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear. The employee is occasionally required to stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision and distance vision.
The noise level in the work environment is usually quiet.
May involve traveling to other locations.
OUR PURPOSE & VALUES: Everything we do is about caring for our patients, our members, our students, our Geisinger family and our communities. KINDNESS: We strive to treat everyone as we would hope to be treated ourselves. EXCELLENCE: We treasure colleagues who humbly strive for excellence. LEARNING: We share our knowledge with the best and brightest to better prepare the caregivers for tomorrow. INNOVATION: We constantly seek new and better ways to care for our patients, our members, our community, and the nation.
ABOUT GEISINGER: Geisinger is a physician-led health system comprised of approximately 30,000 employees, including nearly 1,600 employed physicians, 13 hospital campuses, two research centers, and a 583,000-member health plan Geisinger is nationally recognized for innovative practices and quality care. Geisinger serves more than 3 million people in central, south-central and northeast Pennsylvania and also in southern New Jersey with the addition of National Malcolm Baldridge Award recipient AtlantiCare, A member of Geisinger. In 2017, the Geisinger Commonwealth School of Medicine became the newest member of the Geisinger Family.
We offer healthcare benefits for full time and part time positions from day one, including vision, dental and domestic partners. * Perhaps just as important, from senior management on down, we encourage an atmosphere of collaboration, cooperation and collegiality. For more information, visit www.geisinger.org, or connect with us on Facebook, Instagram, LinkedIn and Twitter.
** Does not qualify for J-1 waiver. We are an Affirmative Action, Equal Opportunity Employer Women and Minorities are Encouraged to Apply. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of disability or their protected veteran status.
*Domestic partner benefits not applicable at Geisinger Holy Spirit.
At Geisinger, our innovative ideas are inspired by the communities we serve – like our Fresh Food
Farmacy, a program that delivers life-saving healthy alternatives to patients with diabetes. With additional tools like our MyCode Community Health Initiative, one of the first health system genome sequencing
programs, and our new asthma app suite that we developed in partnership with AstraZeneca, it’s no wonder we’re ranked one of the Top 5 Most Innovative Healthcare Systems by Becker's Hospital Review. We continually work towards continuous improvement in a culture where everyone has a voice and firmly believe that better begins with all of us.
Founded more than 100 years ago, Geisinger serves more than three million residents throughout central, south-central and northeastern Pennsylvania and southern New Jersey. Our physician-led system is comprised of 30,000 employees, including 1,600 employed physicians, and consists of 13 hospital campuses, the Geisinger Health Plan, Geisinger Commonwealth School of Medicine and two research centers.
What you do at Geisinger shapes the future of health and improves lives – for our patients, communities, and you.