Job ID: 2019-6138 Type: School of Professional Studies (CP1108) # of Openings: 1 Category: Technology New York University
The School of Professional Studies is seeking a PC Support Technician III to provide intermediate MAC and PC hardware and software support for a labs or departments. Ensure that MAC's and PCs are maintained and operating effectively and that employees, faculty and/or students have the technological support needed to complete their work. Set up and configure MAC's, PCs, and local area networks, load software and ensure that the computer is operating to standards. Troubleshoot hardware and software problems and perform intermediate maintenance and repair of parts and equipment.
Please note this position is located in at our Midtown Center, 11 W. 42nd Street. The hours for this position will be: Monday - Thursday 12:00 p.m. - 7:30 p.m. and Saturday 8:00 a.m. - 6:00 p.m.
Required Education: High School diploma or equivalent and some relevant technical training.
Required Experience: 1-2 years of related experience.
Preferred Experience: Relevant certification. Experience providing customer support in an IT environment. Experience with Ghost Imaging and desktop support.
Required Skills, Knowledge and Abilities: Intermediate understanding of computing procedures and standards and desktop configurations. Expertise in MAC and PC configuration and troubleshooting to be able to handle the majority of standard procedures independently. Customer service orientation.
Founded in 1934, the NYU School of Professional Studies (NYUSPS) offers a broad range of degree and noncredit programs that are professionally oriented, integrate theory with real-world practice, and are taught by faculty members who are leaders and innovators in their fields. The School plays a critical role in workforce development in emerging and evolving sectors of industry in New York City and around the globe including: real estate; marketing and PR; technology and project management; global affairs; hospitality, travel, and tourism; human capital management; sports business; communications/media; publishing; professional writing; translation; and the arts, among others. NYUSPS has grown to become the third-largest graduate school of NYU, attracting students from around the world. The School also serves the undergraduate market with traditional, four-year degrees in real estate, hotel and tourism management, and sports management in addition to programs for post-traditional students. Working professionals and adult learners can enhance their careers and/or enrich their intellect through more than 1,500 noncredit courses, certificates, and diploma programs, as well as through world-renowned industry conferences, seminars, and events.
Founded in 1831, New York University is now one of the largest private universities in the United States. Of the more than 3,000 colleges and universities in America, New York University is one of only 60 member institutions of the distinguished Association of American Universities.