Department: University Marketing and Communications (UMC)
Reports to: Web Content Manager
Position Summary: Reporting to the UMC Web Content Manager The Web Systems Manager will be responsible for the management of North Park University’s website infrastructure. The incumbent will have the ability to conceptualize, articulate, design and execute strategic direction for the website within the budget of the department; provide an understanding of best practices regarding usability, user-centric design, accessibility, search engine optimization, and coding standards; a solid understanding of cross-browser/platform issues and code solutions; the ability to analyze web server traffic data and prepare reports highlighting key information, trends and opportunities understandable to those with a non-technical background.
North Park’s website is hosted by Pantheon on a (GWS) Google Website Server. An essential responsibility is to monitor and respond to ongoing system issues including system updates, compatibility issues, and external threats. Northpark.edu has numerous plugins, and each plugin requires maintenance.
Infrastructure task include:
Pushing system updates
Cloning the live environment to dev on monthly basis
DB and Files
Addressing conflicts that arise with Pantheon and/or within specific plugins
Monitoring and performing system backups
Updating static files in the source code, this happens on an annual basis (flat html files for financial aid)
Accessing the sequel data base in order to update faculty and staff query strings
Clearing server-side cache as needed: associated with adding 301’s
Managing source code parameter pass and redirects
On the Pantheon
CMS side, managing WordPress plugins
Manage security, manual IP blocking
Oversee governance, standards, and metrics for Web and digital work, including user experience (UX)
Bachelor's degree in Information Technology, Marketing, Business or Communications, or related field.
Minimum of 3 years of experience managing website hosting, design, as well as WordPress CMS and website redevelopment projects.
Experience in and knowledge of website analytics tools (Google Analytics, etc.)
About North Park University
Founded in 1891 by the Evangelical Covenant Church, North Park University is located on Chicago’s north side and enrolls 3,200 students from around the world. At North Park, excellence implies not only a deep tradition in the liberal arts and Christian faith, but a spirit of reaching out to serve and learn from the dynamic community around us.