Cornell University is an innovative Ivy League university and a great place to work. Our inclusive community of scholars, students and staff impart an uncommon sense of larger purpose and contribute creative ideas to further the university's mission of teaching, discovery and engagement. We offer a rich array of services, programs and benefits to help employees advance in their career and enhance the quality of personal life, including employee wellness, workshops, childcare and adoption assistance, parental leave and flexible work options.
The Division of Facilities and Campus Services (FCS) is committed to providing the highest quality service to faculty, students, staff, alumni and visitors. With more than 260 major buildings enhancing the magnificent landscape of the Ithaca campus, approximately 1,000 highly talented and dedicated staff serve as steward of the campus resources and operations.
FCS Finance and Administration is responsible for financial oversight, budgeting, forecasting, analysis, reporting and compliance. The team supports capital planning, projects and strategic use of funds. FCS Finance acts as a strategic partner to the organization's leadership and operational line management in the development of new programs and services. We work collaboratively with the division of financial affairs, planning and budget and partners across campus.
Finance and Administration has an exciting opportunity for an IT Liaison and Business Analytics Lead!
What You'll Do:
As a leader for the FCS IT/Business Analytics community of excellence provide strategic guidance, oversight, coordination and management for IT support from service providers and lead a data-driven approach toward continuous improvement. Align resources in support of business function improvements through ongoing development and enhancement of FCS-wide software systems, including operational applications and information delivery. Use a data-driven approach to provide facilities related analytical information to FCS staff as well as campus partners. This position will guide the continuous improvement of FCS operations through business and data analysis, modeling, and metrics that will include providing observations and recommendations.
What We're Looking For:
Possess in-depth understanding of business needs in order to influence IT strategic initiatives that support priorities. Collaborate with FCS business and technical staff to ensure all appropriate parties contribute to and understand the requirements, alternatives and solutions. Develop and maintain productive relationships with members of the central IT organization's Applications, Business Intelligence, and Planning & Program Management groups to request appropriate resourcing for FCS Systems and Information Delivery efforts.
Champion change, as needed, across the institution. Ensure and facilitate FCS participation in institutional initiatives that involve IT systems or reporting. Facilitate appropriate structures for coordination with all stakeholders, including other functional offices and campus partners. Recommend requirements/data quality attributes of management information systems for university and college/unit data integrity.
Lead and support FCS-wide business analytics initiatives. Identify cross-organizational opportunities for business analysis, process mapping and/or solution design. Provide project management leadership to ensure timely completion of initiatives. Create and track metrics to measure improvements of business processes.
This position will lead colleagues in varying projects to develop and maintain facilities related metrics and provide analysis of data results using various reporting tools and data sources. Design, develop and interpret benchmark and metric reports used to measure financial and operating performance in support of FCS. Understand and articulate root causes of changes in metrics.
Collaborate with FCS leadership to understand FCS functional areas and systems and understand business objectives in order to identify and implement business analytics that will inform and/or influence business decisions. Lead and manage an organized approach to performing business analysis tasks, including the development of defined methodologies, documentation standards, and process mapping. This includes developing analytical models and providing narrative reports to support, inform, and where appropriate include decision-making as well as formulating hypotheses and alternative explanations using diverse data sources to enable FCS business operations to meet and exceed expectations.
Master's degree in information technology, decision sciences, economics, statistics or related field; with three years' of experience working with large and complex data sets, or equivalent combination of education and experience.
Demonstrated experience in the following:
Understanding and managing IT systems and relationships with service providers
Business analytics including metrics, KPIs, etc.
Process mapping and solution design of complex systems and processes, in support of business function improvement (i.e. process re-engineering)
Developing strategic direction and vision and leading implementation
Developing new innovative solutions, services, products, processes or programs.
Responsible for assisting in and influencing decisions concerning policy-setting, research, planning or students
Ability to plan, prioritize, monitor, facilitate and manage the work of others
Ability to manage change effectively
Ability to act/focus at a detail level with a solid understanding of the context in which one is working
Strong written and oral communication skills
Service orientation, initiative, creativity and organizational commitment
Professional maturity and a proven ability to effectively work with a wide variety of people
Effective leadership abilities
Sophisticated reasoning skills
Experience in a higher education environment analyzing and implementing an enterprise-wide administrative system and data-warehouses with focus on support of business functions and efficiencies
Experience analyzing requirements, developing, implementing, maintaining and upgrading complex application systems and reporting solutions
Experience with university systems
Project management experience
Facilities management knowledge
-Typically lifts 10 to 20 lbs
-Limited exposure to hazards
*There is no Visa sponsorship for this position.
University Job Title:
Plan/ Research Assoc II
Pay Rate Type:
Number of Openings:
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In 1865, Ezra Cornell founded an institution "where any person can find instruction in any study." From the beginning, all students were welcome, regardless of race, gender, ideology, or socioeconomic status. Today, we invite you to join our talented and diverse students and accessible faculty who, together, form a living and learning community unmatched in its breadth of opportunities.Cornell University's college, schools, and other academic units offer more than 4,000 courses, 70 undergraduate majors, 93 graduate fields of study, undergraduate and advanced degrees, and continuing education and outreach programs.