The Wellness Programs Manager is responsible for overseeing and advancing a range of programs under the direction of the Director of Programs. A leader within the organization, this position is responsible for planning, supervising, and delivering exercise, nutrition, and stress management programs at Wellness House. The Manager is an innovative thinker who translates community needs into program ideas for Wellness House. As a member of the Leadership Team, this role actively participates in the evaluation of programs and supports program staff in meeting program and organizational goals. Additionally, this role ensures the resources of Wellness House such as program staff time, facility space and needed supplies are utilized in an efficient and effective manner.
RESPONSIBILITIES (100% Program Responsibilities)
Managerial (40% of the time)
Model for staff, and actively engage and contribute to, a healthy, stimulating, productive work environment where all constituents, participants, staff, volunteers, donors can “feel better inside.”
Provide supervision and support for exercise, nutrition, and stress management staff, volunteers and contractual staff. Conduct performance appraisals for staff and communicate feedback in a timely manner. Ensure direct reports are properly trained and informed of Wellness House policies and procedures and are utilizing tools and systems for collecting participant data and information.
Identify Exercise/Nutrition and Stress Management goals as part of the annual Program Plan; understand program utilization trends; monitor key performance indicators related to those program areas.
Participate in the Program Evaluation Committee; utilize evaluation feedback to inform future program planning.
Contribute to the production of the quarterly program guide; oversee Wellness and Education team to identify quarterly programs; coordinate with auxiliary staff and volunteers, schedule programs, reserve rooms and write descriptions; coordinate with Marketing Manager to ensure programs are marketed appropriately.
Participate in strategic planning for the organization.
With other Managers and Directors, provide input on policies and procedures and offer suggestions for ongoing improvements in processes. Identify and develop, as needed, new policies and procedures.
Oversee all operations related to Exercise/Nutrition and Stress Management programs offered on and off site. Ensure programs have adequate resources and supplies.
Contribute to grant applications and ensure appropriate data is collected to meet grant requirements; ensure accurate completion of program related grant reports.
Develop and monitor the Exercise/Nutrition and Stress Management program budget. Approve departmental expenditures.
Serve as a fully participating member of the Leadership Team.
Serve as a fully participating member of the Program Manager Team.
Organize and lead Wellness and Education Program Team meetings.
Report to the Office Manager and the Director of Programs, in a timely manner any observations of malfunction or inadequacy of the Wellness House facility such that it would compromise the safety of staff and/or participants, as well have a negative impact on the delivery of Wellness House programs.
Direct Work with Participants (30% of the time)
Oversee Fitness Assessments; as needed assist individual participants in setting exercise related goals; recommend appropriate exercise classes at Wellness House.
Conduct Educational Classes and Workshops.
Conduct exercise and movement classes and cover for absences of auxiliary exercise program staff as needed or
Enter participant efforts and attendance into database as appropriate for programs or services delivered in a timely fashion.
Oversee process for ensuring participant files are complete and up to date including current MD release form, participant health history, participant release form, and orientation documentation.
Program Support and Community Outreach (20% of the time)
Develop new program ideas and strategies for implementation that contribute to the strategic direction of programming.
Oversee that all operations related to exercise/nutrition and stress management programs are running smoothly. Ensure exercise room follows adherence to infection control practices.
Participate in the marketing of Exercise/ Nutrition and Stress Management Programs through speaking engagements and other identified activities; cultivate collaborative relationships that result in greater awareness of Wellness House Programs and increased referrals to Wellness House.
With HR and Volunteer Manager, interview and train new contractual staff and volunteers.
Protect organization's value by keeping information confidential.
Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Perform general tasks and other duties as assigned.
Attendance at Meetings Required (Other meetings)
All Staff meetings (monthly)
Departmental team meetings (monthly or as needed)
Leadership Team meeting (monthly)
Program manager Team meeting (monthly)
Group Supervision (weekly)
One-on-One meetings with staff, independent contractors and volunteers (as needed)
Attendance at Events Required
Annual Walk (a work assignment will be given)
Holiday Party (a work assignment will be given)
Hot Topics in Breast Cancer (a work assignment will be given)
3 additional program events a year- as requested by your supervisor. These work assignments may be outside of your normal work schedule. You will work with your supervisor to cover all the details.
To be filled in each year during annual evaluation, by employee and supervisor
Education: Bachelor’s degree or higher in health-related field such as Physical Education or Exercise Physiology. Cancer Exercise Specialist or Certified Cancer Exercise Trainer preferred.
Job Experience: Minimum five years professional experience, including 2 years management experience with staff supervision; experience overseeing health-related services, coordination of staff and class schedules and nutritional programming. Experience working with a medical patient population, ideally with a cancer patient population.
Special Knowledge & Skills: Solid understanding and fundamental principles of safe exercise programming. Ability to conduct multiple exercise classes on a daily basis, including supervising aerobic, resistance, flexibility, and balance training. General computer skills, including knowledge of Microsoft Office Products such as Word and Excel.
Demonstrated Competencies: Good interpersonal and organizational skills. Ability to develop and implement creative exercise and nutrition-based programming for people dealing with a cancer diagnosis. Ability to communicate effectively both verbally and written; ability to collaborate with peers and provide constructive feedback to others; ability to work within a team and motivate others. Commitment to the mission of Wellness House.
Wellness House is an EOE.
About Wellness House
Our Mission: Wellness House envisions a community where all people affected by cancer thrive. Offered at no cost, and as a complement to medical treatment, our programs educate, support and empower participants so they will improve their physical and emotional well-being.