CLIC (Client Lifecycle Intelligence and Care) is the global cross-business client management division for Societe Generale. CLIC's mission is to provide a simplified, differentiated experience for SG's clients and employees over the client's entire lifecyle. Within CLIC, the CLM (Client Lifecycle Management) department has primary responsibility for:
Coordinating the onboarding process
Managing client data with a guarantee of quality and completeness
Protecting the bank and its clients by applying KYC regulations
Within CLM, we are forming a dedicated project management team to manage the implementation of new organization standards for KYC processes. The team will be staffed with project managers and business analysts responsible for:
Planning and executing KYC standards rollout,
Interacting closely with CLM executive managers and staff, Compliance, Legal, Technology and other SG functions as needed
Working with external consulting support in the execution of the standards initiative
Coordinating with other global and local initiatives within the scope of the broader Onboarding and KYC Transformation Program (OKTP)
Mission Reporting to CLIC / KYC Head of projects:
Support coordination of activities across the scope of the initiative, including:
Planning and launching initiatives
Ensuring initiatives are fully defined including: clear objectives and scope, business requirements, project management, governance
Formulating detailed action plans
Identifying resource and budget requirements
Ensure appropriate representation and involvement from various functions and departments
Aligning with global counterparts
Following and reporting progress execution of corrective actions
Leverage knowledge of project management and KYC to help keep projects on track
Issue and risk management
Assist when needed to clarify requirements
Assist in issue resolution
Preparing and disseminating meeting minutes
Preparing presentations for project oversight committees and other stakeholders as needed
Work closely with policy, procedure, training and technology organizations to ensure comprehensive coverage of change management activities
Ensure proper change management is conducted on initiatives including operational impact assessments, testing, training and communication, creating or updating controls
Work with global and local project management office as needed to:
Ensure alignment in plans
Strong knowledge of BSA and AML regulations and their application to KYC operations
A very strong understanding of client onboarding and review process
Good exposure to tools used for onboarding and reviews
Strong knowledge of KYC operations and best practice within the Financial Services Industry
Strong project/change management and task management skills
Experience in investment banking
Strong verbal & written communication skills
Effective presentations skills
Experience in managing contributors across business lines and functions
Experience in managing to deadlines
Strong Excel, PowerPoint, Word skills
Desired / Plus:
Experience in translating policy to procedure and implementing the same across the operational organization
BSA/AML certifications such as CAMS, CAFP or equivalent
Minimum 10 years experience in Financial Services with at least 5 years of Project Management experience
Minimum 5 years experience working on AML / KYC / Onboarding initiatives
Project Management skills: Experience managing deliverables from a broad cross section of contributors.
Analytical capability : Ability to analyze requirements and assess solutions. Can absorb ideas quickly and apply then pragmatically.
Facilitation: Able to take diverse inputs from stakeholders and drive to consensus on problem statements, requirements, solutions, and plans.
Communication/Presentation Skills: Ability to summarize complex ideas with appropriate details for different audiences and level of seniority. Ability to communicate on technical topics in writing.
Adaptability : Able to adjust to new environments and challenges. Work effectively in varied situations and function in changing circumstances with a minimum of confusion or loss of productivity.
Results oriented : Setting goals and priorities that maximize the use of resources available to consistently deliver quality results.
Team player: Work in a diverse environment. Establish trust and work towards common goals.
Ability to work independently
Internal Number: 5931732
About SOCIETE GENERALE
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