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Overview: Mastercard Payment Gateway is a leading supplier of on-line and cardholder present payment gateway and fraud and risk screening services. We are an innovative and ambitious market leader intent on growing our global presence. We're hiring a Relationship Manager who can manage our existing gateway customers, including both reseller partners as well as Tier 1 merchants. We are looking for someone who has both a level of technical knowledge and relationship management skills to manage customers from implementation through to go-live and has an interest in growing our gateway business with the customer/partner.
Work in a matrix team in collaboration with marketing, business development, operations & technology, finance, legal compliance and other product units
On-going meetings and presentations with customers over the course of the relationship
Maintenance and development of customer relationships and projects
Carry industry expertise across verticals like travel, retail, restaurant/quick serve, emerging verticals, and/or digital payments
Up to 20-30% travel is expected
All About You:
Self-starter, can create clarity out of ambiguity.
Expertise working with and building partnerships with merchants and resellers as customers
Work collaboratively with other internal cross-functional teams
Build strategic working relationships at both an executive and below level
Technology background with a keen eye on business needs (growing and building relationships and revenue)
Bachelor's degree required
Nice to have but not mandatory
Experience with tokenization, mobile wallets and new payment flows
Knowledge of Industry Security products and best practices
Awareness of Payments standards
Mastercard is an inclusive Equal Employment Opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law.
If you require accommodations or assistance to complete the online application process, please contact email@example.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly.
Internal Number: 5927034
About Mastercard US
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