Harvard Business School seeks a Faculty Assistant to support faculty with complex administrative duties related to their teaching, research, and other responsibilities. The position requires individuals to work independently with minimal supervision and to work effectively as part of a team. Faculty assistant must have outstanding organizational skills and a meticulous attention to detail; an ability to communicate effectively and professionally in writing and verbally; demonstrated initiative and willingness to continuously develop new skills; and an ability to work with multiple supervisors and manage competing priorities, meet deadlines, and follow through on projects. The position requires a strong customer service orientation, good judgment and flexibility. The ability to handle confidential material with tact and discretion is essential. Very good computer skills with Microsoft Outlook, Word, Excel, and PowerPoint required; database management experience is desirable. BA/BS preferred, or an equivalent of education plus experience in an office environment. Overtime may be required.
Specific duties include but are not limited to the following:
Prepares documents for articles, cases, and presentations which may include proofreading, formatting exhibits and citations.
Supports faculty when they are teaching; preparing handouts for class; coordinating arrangements for class visitors; participate in proctoring exams; coordinating audiovisual support for the classroom as needed. Responsible for maintaining HBS course platform for faculty, producing seating charts, updating class lists, etc.
Manages complex calendars, scheduling appointments with students and others, making room and catering arrangements as necessary, and preparing documents for meetings. Determines faculty preferences for meetings and plans accordingly, keeping faculty well informed of schedule and any changes.
Coordinates complex travel arrangements. Prepares itineraries and documents to facilitate faculty travel; assesses different itineraries for cost, convenience, and faculty preferences; and arranges for travel visas. Prepares and processes expense reimbursements in a timely and accurate manner. Tracks outstanding faculty expenses.
Performs basic online research; retrieves books, articles, and other information.
Maintains accurate and organized electronic and paper files for faculty. Practices careful version control of all documents with logical naming conventions, etc.
Greets visitors as primary contact on faculty's behalf, and responds to phone calls, faxes, voicemail, and emails in a timely manner.
Orders office supplies.
Handles confidential material with tact and discretion.
Faculty Assistants are expected to demonstrate a commitment to excellent customer service delivery and an ability to serve multiple constituents utilizing good judgment, excellent communication skills, and tact and discretion. Faculty Assistants are expected to take initiative to leverage the faculty's time and be resourceful in finding solutions and information.
These skills are evidenced by a positive attitude towards all people the Faculty Assistants interact with, a willingness to help colleagues, timely responses to all inquiries, and excellent follow through on individual tasks and large projects. Professionalism should also be evident through, but not limited to, promptness, reliability, and an ability to hear and implement feedback.
Faculty Assistants are expected to produce high quality work; this will require an attention to detail, organizational skills, effective project management skills, and an ability to multitask and meet deadlines.
These skills are evidenced by Faculty Assistants who are efficient, accurate, flexible, and work effectively under pressure.
Faculty Assistants are expected to be comfortable with technology and a variety of software packages, including a required proficiency in Microsoft Office applications and other HBS specific platforms and processes. They are also expected to be willing and able to learn new technology and skills as required. These skills are evidenced by a Faculty Assistant's ability to use technology effectively in support of the faculty member's various needs. They are also evidenced by a Faculty Assistant's initiative to develop new skills as necessary to meet the demands of and excel in an ever changing work environment.
NOTE: As part of the interview process, you may be asked to complete a technical skills assessment that involves tasks related to the role utilizing the Microsoft Office suite.
Harvard Business School will not offer visa sponsorship for this opportunity.
Salary Grade: 053
Union: 55 - Hvd Union Cler & Tech Workers
2+ years experience in an office environment.
BA/BS strongly preferred. Very good computer skills with Microsoft Outlook, Word, Excel, and PowerPoint required.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 49362BR
About Harvard University Business School
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.