Harvard Library's Communication Team is looking for a web-savvy storyteller and editor who can use innovative strategies, tools, and tactics to promote the Library's business goals to connect users with information and enhance the impact and public reach of the Library's one of a kind collections, services, and tools.
Reporting to the director of communication, the Editor and Content Strategist is the strategic voice in storytelling. Managing our outreach channels, including Library.Harvard and social, you run the editorial process, from brainstorming and approving ideas through edits and final approval for publication on our channels or pitch and produce them in partnership with Harvard University channels. You collaborate with writers, multimedia creators, developers, UX strategists, and library experts, and manage our social media intern and graphic design intern. You lead the evaluation of storytelling and distribution methods to ensure content is actively expanding and engaging our audience while supporting business goals.
You can write clearly under deadline, edit to sharpen ideas, and are confident conceptualizing, drafting, and editing user-focused content. You evangelize user-centered communication, possess a dogged curiosity, and offer a deeply collaborative spirit. You are a patient facilitator and strategic thinker who can lead complex discussions into focused, actionable outcomes. But most of all, you are a self-starter, who is easy to communicate with and does not hesitate to throw out ideas, to be imaginative, and challenge conventional thinking.
The ideal candidate is:
A radical simplifier. You see the through line beneath complicated ideas and can convey it with clarity, purpose, and simplicity.
A strategic thinker. You're capable of connecting content priorities to user needs and business goals.
A user-centered design zealot. At the heart of your work lies a nugget of deep human insight that keeps the user at the center of everything you do.
A curious mind. You thrive on the process of research and information gathering that can support decision making.
Manage Library.Harvard.edu; produce new high-level website pages with content owners, organize regular content evaluations, and report on site performance using Google Analytics, user research, and other qualitative and quantitative measures, identifying opportunities for improvement
Act as a strategic voice in storytelling conversations and editorial planning driving the Library's editorial planning; edit pieces prior to publication and help with production needs; regularly contribute story ideas of your own that you write/produce yourself
Lead editorial pitch, planning, and review sessions with producers helping to develop fun and engaging stories to share with users across formats and maintain a content calendar
Manage the content pipeline for the library website, social media channels, newsletters, print collateral and more -- from green lighting ideas and editing to distribution/promotion plans and analytics reporting;
Lead the evaluation of storytelling and distribution methods with available metrics to ensure content is actively expanding and engaging our audience and supporting business goals
Conceptualize, draft, edit, and produce Library collateral and marketing products to achieve business goals with key audiences; manage vendors and consultants to produce products, when needed
Develop partnerships with stakeholders across the Library and the University to help with idea development as well as promotion/distribution
Manage relevant vendor work—including podcasters, photographers, videographers, designers, etc.
Champion and enforce the Library's writing, content lifecycle, and brand guidelines; coach and support Library staff on writing for the web, content strategy and digital content best practices through workshops, office hours, or by consulting on discrete projects
How to apply:
To apply, please submit your resume, cover letter, and a piece of your professional writing you're excited to share. Some questions to consider in your cover letter:
What are some examples of content marketing Harvard Library should learn from?
What are effective ways to teach content strategy to subject matter experts?
What new story forms would you recommend for Harvard Library?
This position is part of Harvard Public Affairs and Communications on the Harvard Library Communications team. As a client-focused group, Communications supports Harvard Library with a director, a writer, and internal communications specialist. You'll manage our social media producer/intern and graphic design intern, as well as video producer through July 2020. This position will collaborate with the Harvard Library Web Team, made up of a Drupal developer, front-end developer, designer, product owner, and user experience expert. The team just finished redesigning the Harvard Library website, released summer 2018.
A global leader, Harvard Library is an unparalleled resource for learning and research and a cultural heritage institution. Engaging users through curated discovery, one-of-a-kind digital collections, innovative physical space, and specialized research support, we deliver exceptional experiences for the Harvard community and provide access to the largest university library collection in the world.
Harvard offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services. Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
You're a critical part of the vice president's communication strategy work, including using a content strategy lens to plan and promote organizational initiatives.
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
At least five years of professional experience in digital content management and production, content strategy, writing for the web, story editing, journalism, communications or related field.
Bachelor's degree in journalism, communications, political science, or related field.
Passion for learning and experimenting with new methods to deliver solutions.
Strong communication skills, highly organized, and committed to a team environment and maintain a professional demeanor.
Ability to manage multiple projects, work well under pressure, and meet deadlines.
Experience working in a complex organization with multiple stakeholders; ability to work effectively in a team environment and with all levels of management.
Experience creating web content in Drupal or similar content management system and assessing analytics.
A keen eye for design and experience working with a small team of creative colleagues like videographers, graphic designers, and writers.
Familiarity with Agile-like project management and user research a plus.
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 49207BR
About Harvard University Administration
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.