Harvard University Information Technology (HUIT) is a community of Information Technology professionals committed to delivering service and technological solutions in support of teaching, learning, research and administration. Our mission is to make it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology. We are recruiting an IT workforce that has both breadth in their ability to collaborate and innovate across disciplines – and depth in specific areas of expertise. HUIT offers opportunities for IT professionals to learn and work in a unique technology landscape and service-focused environment. If you are a technically proficient, nimble, user-focused and accountable IT professional who also connects with the importance of collaborating well in a team environment we are looking for you!
Reports to the Associate Director for HR Systems. Supports the delivery of university-wide HR Systems, including PeopleSoft HCM (HR, Payroll, Time and Labor, Absence Management, Talent Management, Pension and Benefits Administration modules), IBM/Kenexa (Staff Recruiting), Harvard Training Portal and other HR applications.
Principal Duties and Responsibilities:
Collaborate with other team members to discuss, design, document, configure and test enhancements and fixes scheduled in a release. Identify and document functional specifications and comprehensive test cases. Execute the test cases during System Testing (TST) and Integration testing (INT). Collaborate with IT teams, users, analysts, and vendors to ensure complete integration of solutions across systems and areas. Sign off on testing. Conduct user acceptance testing and provide end-user documentation and training if needed.
Participate as a member of an Agile team. Attend the team's meetings and be actively engaged in what the team is working on. Design, develop, document, configure and test enhancements and fixes that are needed to ensure the successful delivery of the project. Execute test cases during System Testing (TST) and Integration testing (INT). Work with the team to ensure complete integration of solutions across systems and areas. Sign-off on testing, and work with end-users and vendors to obtain their sign off during testing, as appropriate. Provide end-user documentation and training if needed. Identify communication needs.
Participate in the weekly production support rotation during business hours. Respond within one business day to end user questions, system issues and requests for data sets, reports and system enhancements. Independently research and troubleshoot any issues. Consult other analysts as needed.
Ensure that weekly, monthly or annual operational tasks are completed on time and coordinate with business units as needed.
Identify opportunities for process and/or system improvements. Make suggestions to implement those changes. May review other analysts' work, reports, specification document and/or test scripts to comply with IT Audit guidelines.
Other duties as assigned
Please note: Harvard University requires pre-employment reference and background screening.
Harvard University Information Technology is unable to provide work authorization and/or visa sponsorship.
This position has a 180-day orientation and review period.
Harvard offers an outstanding benefits package including:
Time Off: 3 - 4 weeks paid vacation, paid holiday break, 12 paid sick days, 11.5 paid holidays, and 3 paid personal days per year.
Medical/Dental/Vision: We offer a variety of excellent medical plans, dental & vision plans, all coverage begins as of your start date.
Retirement: University-funded retirement plan with full vesting after 3 years of service.
Tuition Assistance Program: Competitive tuition assistance program, $40 per class at the Harvard Extension School and discounted options through participating Harvard grad schools.
Transportation: Harvard offers a 50% discounted MBTA pass as well as additional options to assist employees in their daily commute.
Wellness options: Harvard offers programs and classes at little or no cost, including stress management, massages, nutrition, meditation and complimentary health services.
Harvard access to athletic facilities, libraries, campus events and many discounts throughout metro Boston.
More about HUIT:
Harvard University Information Technology (HUIT) is responsible for the strategy, planning, and delivery of information technology across the University.
To assure Harvard's leadership in IT: We strive to make it easier for faculty, students, and staff to teach, research, learn, and work through the effective use of information technology.
Harvard Information Technology Academy (designed for IT Staff):
HUIT's IT Academy aims to enable each IT staff person to grow professionally and become a trusted partner to her or his team. The IT Academy is built on the belief that every IT staff member across the University (including technology employees at each school and campus) can grow in her or his area of expertise as well as building strong people and project management skills. Learn more here: https://itacademy.harvard.edu/
Salary Grade: 057
Union: 00 - Non Union, Exempt or Temporary
College degree required;
Minimum of 3 years of functional experience with the PeopleSoft HRMS application, or other systems.
Strong project management, organizational, analytical and communication skills are required.
Ability to synthesize business issues into technical solutions and clearly document business needs and solutions.
Ability to set priorities, meet deadlines and work independently and/or as part of a team.
Prior experience at a University is a plus.
Prior experience with the Agile methodology and User Experience/Design Thinking is preferred.
Demonstrated team performance skills, service mindset approach, and the ability to act as a trusted advisor
EQUAL OPPORTUNITY EMPLOYER: We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Internal Number: 49116BR
About Harvard University Information Technology
Harvard University is devoted to excellence in teaching, learning, and research, and to developing leaders in many disciplines who make a difference globally. The University, which is based in Cambridge and Boston, Massachusetts, has an enrollment of over 20,000 degree candidates, including undergraduate, graduate, and professional students. Harvard has more than 360,000 alumni around the world. The University has twelve degree-granting Schools in addition to the Radcliffe Institute for Advanced Study, offering a truly global education. Established in 1636, Harvard is the oldest institution of higher education in the United States.