Employment Status: Full-time, "exempt" position included in the Management Personnel Plan (MPP).
Work Schedule: Generally, Monday through Friday, 8:00 a.m. to 5:00 p.m. Evenings and weekends as needed. Ability to travel extensively, both within the U.S. and outside the country.
Deadline: This position will remain open until filled. A pool of qualified candidates will be established for current and future vacancies.
Position Summary: CSUSB invites applications and nominations to fill the position of Director of Education Abroad of the College of Extended and Global Education (CEGE). The College of Extended and Global Education is seeking an experienced and dynamic professional to lead Education Abroad at California State University, San Bernardino. Reporting to the Associate Dean of the College of Extended and Global Education (CEGE), the incumbent is responsible for providing leadership and oversight to the Education Abroad department consistent with the overall mission and priorities of the College and the University. As a member of the college leadership team, the incumbent plays a key role in advancing college initiatives and improving services. This is an exciting opportunity to join a dynamic team that engages across the university to promote comprehensive internationalization and global engagement.
The ideal candidate will have excellent leadership and management skills and bring a student-focused approach to the position. The ability to work across divisional lines and building relationships is essential. Knowledge of best practices in risk management, crisis response and management, conflict resolution, program development, program assessment, and the development of education abroad and exchange programs is preferred.
Primary Duties include (but are not limited to):
The incumbent oversees the daily operations of the Education Abroad department, develops administrative policies and procedures; collaborates with academic and administrative units across the university to develop and deliver education abroad programs and to increase student participation in them. The incumbent also serves as campus resource to provide consultation and training for campus partners to enhance education abroad capacity.
The incumbent keeps current with trends in education abroad to ensure quality of services and programs and pursues innovative strategies for continual improvement and for promoting education abroad.
Articulating a strategic vision for education abroad and executing the vision to include comprehensive engagement, management, and training and development of EA staff.
Overseeing a variety of exchange, faculty-led and 3rd party provider programs to include developing support mechanisms for program participants and leaders, and managing relationships with partners abroad.
Providing oversight and support for education abroad programming, including risk, health and safety aspects. In cooperation with other campus units, coordinating health and safety projects, resources and services, including study abroad emergency preparedness and response plans.
Serving as first responder to all emergencies or perceived crises abroad.
Developing and implementing effective education abroad policies and procedures.
Coordinating student exchange partnerships and serving as a liaison with external affiliate programs to maintain exchange balances. Initiating, reviewing and updating related memorandums of understanding or agreements.
Collaborating with other CEGE departments to develop and oversee inbound student exchange services and support.
Promoting and marketing education abroad participation and increasing the diversity of its participants with an emphasis on working with non-traditional, underrepresented, and/or economically vulnerable populations.
Defining strategies to increase student access to education abroad, including scholarships.
Promoting best practices in education abroad curriculum design, assessment, and integration with academic programs of study.
Comprehensive data management/visualization, and demonstrated experience with related technologies.
Required Application Materials: All applicants must submit 1). Letter of interest or cover letter, 2). Current resume or curriculum vitae, 3). Three professional references who can provide assessments of your professional experience, accomplishments and prospects for success in this position, and 4). Diversity Statement – may include your interpretation of diversity, inclusion, gender equity and must include specific examples of how your educational and/or professional experiences, background/philosophy has prepared you for this role at California State University, San Bernardino (maximum 250 words).
Education & Experience:
Master's degree in a related field; preferably in Counseling, Education or International Studies.
Minimum of five (5) years of progressively responsible management-level experience in the area of education abroad within an institution of higher education; including three (3) years of supervisory experience. A doctoral degree in a related field can be substituted for three (3) years of work experience.
Experience in the development of education abroad programs and exchanges.
Active involvement with NAFSA and/or other appropriate professional associations.
Ability to communicate effectively in a language other than English is a plus.
Experience with Terra Dotta software to manage education abroad.
Must possess and maintain a valid passport.
Must have the ability to travel, domestically and internationally.
Advanced knowledge of advising and counseling techniques.
Knowledge of best practices in risk management, crisis response and management, conflict resolution, program development, program assessment.
Skill and Ability to:
Skills in project management, including program design, implementation and evaluation.
Experience in monitoring/assessing people, processes or services, to make improvements.
Experience in program marketing, recruitment, and assessment.
Creative expertise necessary for continued development of campus internationalization through education abroad, cultural outreach events and activities.
Strong organizational skills with proven ability to organize work effectively, conceptualize and prioritize objectives, and exercise independent judgment based on an understanding of organizational policies and activities.
Ability in problem identification, reasoning, forming solutions.
Ability to create and maintain positive relationships with a wide range of constituents, including faculty, students, colleagues, administrators and institutional partners.
Ability to serve students with their various needs and be culturally sensitive and globally competent.
Professional verbal/written communication skills and excellent interpersonal skills. Ability to communicate with tact and diplomacy and with multicultural competencies.
This is not an exhaustive list of all responsibilities, duties and/or skills required for this position. The University reserves the right to amend and change responsibilities to meet organizational needs.
A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position.
The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
California State University, San Bernardino is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Visit the Human Resources Conflict of Interest webpage link for additional information: http://hrd.csusb.edu/conflictInterest.html
This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096)
Internal Number: 2019-00029
About California State University San Bernardino
California State University San Bernardino is a public university located in Southern California 60 miles east of Los Angeles. College of Extended and Global Education is an outreach branch of the university serving a diverse student population both domestic and international.