Provide hands on leadership to develop, execute and market knowledge management initiatives for the firm. Initiatives focus on increasing client value and include enhancing research services. case management, and expertise management; implementing processes and technologies to support competitive intelligence, expertise sharing and reuse, and market analysis; and integrating and presenting data from disparate systems as well as qualitative and quantitative research to support the activities of the department. Manage a staff of six. This position works closely with Information Technology to implement technologies to support new initiatives as they relate to Knowledge and Research services.
Essential Job Requirements:
Strategic and operational leadership of Knowledge and Research Services Department, including management of research services and vendors.
Work with attorneys and staff to develop and institutionalize best practices for handling various types of matters, including document templates/samples, case management methodologies, etc.
Identify and work with IT to pilot and implement new products and technologies that help attorneys deliver superb client value, including both legal research technologies and automation tools.
Ensure that attorneys and staff can easily find knowledge materials, past cases, and other attorneys with expertise that are relevant to pitching, staffing, and handling new cases.
Identify trends about clients and competitors and deliver insights to attorneys and other business functions.
Identify and act upon opportunities to improve attorney productivity and address business challenges.
Partner with practice and business units to ensure strategic alignment and success.
Develop metrics and standards to support ongoing refinement of knowledge management strategies and products.
Market services of the department to the firm and engender participation in knowledge management activities.
Office Location: Roseland
Schedule: Full-time, Monday – Friday
Amount of Travel Required: 10%
Skills, Knowledge and Abilities:
The ideal candidate has a JD or Master's degree in Library Science, Business Administration with emphasis on technology, Computer Science, or another field related to business technology. A Bachelor's degree in a related field is acceptable.
At least 10 years of corporate or legal experience in knowledge management and research services or as a practicing attorney.
Experience innovating processes and technologies to support business functions and strategies.
Experience with legal project management and/or case management.
Experience gathering requirements, developing and executing project plans.
Experience building portals, intranets, knowledge repositories, and productivity applications.
Experience managing and mentoring staff through change.
Excellent communication and presentation skills.
Entrepreneurial vision with proven implementation track-record.
About Lowenstein Sandler
Lowenstein Sandler is one of the most sophisticated law firms in the United States, with over 300 lawyers and 300 business services professionals serving clients from offices in New York, New Jersey, Palo Alto, Washington, DC, and Utah. Our primary administrative offices are located in Roseland, New Jersey, where we are consistently ranked among the best places to work in the state. We recruit candidates who seek a collaborative, entrepreneurial culture that prioritizes our clients, our colleagues, and the communities where we work and live. Committed to career development and to a diverse and inclusive workplace, the firm offers many programs and opportunities for personal and professional growth. We seek professionals for our business services group who share these values.