Rutgers, The State University of New Jersey, is seeking a Change Manager for the Project Management Office (PMO) of University Finance and Administration (UFA). The Change Manager reports to the Change Management Director in the PMO. This position is responsible for the successful implementation of a change management methodology & all activities related to projects and other initiatives as assigned. This role supports the university's strategic initiative under which the modernization of university-wide systems, business processes, and organizational structures is housed. This position supports the strategic move towards creating a unified identity and culture, standardized practices, and improved collaboration across Rutgers University–New Brunswick, Rutgers Biomedical and Health Sciences, Rutgers University–Newark, and Rutgers University–Camden.
Among the key duties of this position are the following:
Applies the UFAPMO structured Change methodology to project initiatives by working closely with project managers and executive sponsors to support communication efforts.
Conducts change impact assessments, stakeholder assessments, and supports training efforts.
Leads change activities such as: Identifying and developing plans to engage key stakeholders, conducting change impact analyses with Subject Matter Experts and Project Managers, supporting the communications process for stakeholder groups across business units, assessing change readiness and providing input to project teams.
Supports change management at the project level as assigned.
Conducts knowledge transfer sessions with project team leaders and team members as necessary.
Minimum Education and Experience:
Requires a bachelor's degree; or an equivalent combination of education and/or experience.
A minimum of five (5) years' progressive experience working in a change management or project management role.
Required Knowledge, Skills, and Abilities:
Must demonstrate knowledge of change management methodologies and its role in a successful project; discretion; ability to work with sensitive and confidential information; and to manage conflict and highly complex situations and relationships.
Must have excellent communication and organizational skills, and be able to work in a fast-paced environment with multiple competing priorities.
Advanced knowledge and experience with large scale and complex change initiatives.
Requires experience working in large scale projects and project teams.
A solid understanding of how people go through change and the change process.
Experience and knowledge of change management principles, methodologies, tools and templates for conducting diagnostics, assessing change maturity and organizational readiness.
Advanced degree and 7 – 10 years' experience
Exceptional communication skills, both written and verbal
Excellent active listening skills
Flexible and adaptable; able to work in ambiguous situations
Organized with a natural inclination for planning strategy and tactics
Problem solving and root cause identification skills
Able to work effectively at all levels in an organization
Must be a team player and able to work collaboratively with and through others
Acute business acumen and understanding of organizational issues and challenges
Familiarity with project management approaches, tools and phases of the project lifecycle
Change Management Professional Certification (CCMP) or PROSCI credential strongly preferred.
Computers and software applications including Microsoft Office Suite – Word, PowerPoint, Excel, MS Project, MS Visio and other applications
Posting Number: 19ST2597
Location: Off Campus
Internal Number: 91964
About Rutgers University
Rutgers, The State University of New Jersey, is a leading national public research university and the state's preeminent, comprehensive public institution of higher education. Rutgers is dedicated to teaching that meets the highest standards of excellence; to conducting research that breaks new ground; and to turning knowledge into solutions for local, national, and global communities. As it was at our founding in 1766, the heart of our mission is preparing students to become productive members of society and good citizens of the world. Rutgers teaches across the full educational spectrum: preschool to precollege; undergraduate to graduate and postdoctoral; and continuing education for professional and personal advancement. Rutgers is New Jersey's land-grant institution and one of the nation's foremost research universities, and as such, we educate, make discoveries, serve as an engine of economic growth, and generate ideas for improving people's lives.