Recruit and evaluate freshmen and transfer applicants to support enrollment goals. Exercise discretion in the review of confidential admission materials. Plan and implement strategic recruitment practices, both long-term and short-term, to achieve university undergraduate enrollment objectives. Manage a specific program or administrative function for student recruitment. Provide detailed and nuanced counseling to students, families, counselors, and alumni.
Manage a geographic territory:
Plan and execute recruitment activities to meet University enrollment goals and University strategic plan.
Develop, implement and assess strategic recruitment by targeting schools, programs, and students within territory.
Build and maintain productive working relationships with college counselors and community based organizations to establish a successful recruitment campaign.
Conduct outreach campaigns that include: scheduling visits to secondary schools and community based organizations; organizing large-scale recruitment events such as hotel programs; and emailing prospective students and families.
Track, evaluate and report relevant recruitment statistics. Organize high school visits, college nights, on-campus events and other strategic recruitment events.
Answer student/family queries by phone, email, and in person. Liaise with other campus offices to meet recruitment goals.
Read, evaluate and render an admission decision for a minimum of 1,200 freshmen and transfer applications.
Apply independent judgment by interpreting institutional priorities during the application evaluation process to determine applicant admission to the freshmen and transfer class.
Must exercise independent judgment to interpret and apply university admissibility standards to meet enrollment targets. Plan and organize reading quotas to meet deadlines.
Provide detailed, professional counseling to students, parents and counselors on admission standards.
Manage university tour guide program.
Recruit, hire, train, and supervise 150+ student tour guides.
Develop and create tour content utilizing data and research from the CRM and information gathered at the Segal Visitors Center.
Schedule, plan and staff special group tours for Chicago Public Schools, community based organizations and other constituencies.
Assess and evaluate quality and effectiveness of tour content and tour guides on a quarterly basis.
Manage tour schedule throughout the year.
Performs other duties as assigned.
1-3 years’ experience in college admission/recruiting, or equivalent experience.
Experience in administration, project management, customer service, public relations, supervision, and/or event coordination.
Excellent writing, editing and communication skills.
Strong speaking/communication skills and ability to speak effectively before audiences of up to 500 or more.
Requires valid driver's license and frequent business travel by plane.
Ability to work effectively with time and volume pressures.
Must be able to meet deadlines.
Ability to communicate with diverse Northwestern community including admission staff, students/families, and alumni.
Ability to meet department and university goals.
Ability to work outside normal business hours including evening and weekends.
Requires independent judgment, discretion and diplomacy.
Minimum Competencies: (Skills, knowledge, and abilities.)
Proficiency in Microsoft Word, Excel, Outlook and PowerPoint.
Preferred Qualifications: (Education and experience)
Familiarity with Northwestern
Database or CRM management
Ability to quickly learn new technologies and softwares.
Northwestern University is an Equal Opportunity, Affirmative Action Employer of all protected classes, including veterans and individuals with disabilities. Women, racial and ethnic minorities, individuals with disabilities, and veterans are encouraged to apply. Hiring is contingent upon eligibility to work in the United States.
Internal Number: 36152
About Northwestern University
Northwestern University is a major private research university with 12 academic divisions located on three campuses in Evanston, Chicago, and Education City in Doha, Qatar. We have approximately 2,500 full-time faculty members, 17,000 graduate and undergraduate students, and over 5,700 full and part-time staff. Northwestern University combines innovative teaching and pioneering research in a highly collaborative environment. It provides students and faculty exceptional opportunities for intellectual, personal and professional growth.