Under general supervision, responsible for the management, performance, and completion of moderate to complex projects and training associated with the Michigan Oncology Quality Consortium (MOQC).
MOQC is a statewide oncology quality Collaborative of medical and gynecological oncology providers and practices focused on improving clinical quality through data collection, sharing and process improvement. MOQC is one of seventeen Collaborative Quality Initiatives (CQIs) funded by Blue Cross Blue Shield of Michigan (BCBSM).
MOQC uses measures and the data platform from the American Society of Clinical Oncology (ASCO) Quality Oncology Practice Initiative (QOPI) to assist its providers with interpreting their site-specific data, identify opportunities for improvement and implement practice changes to improve performance.
This role will be focused on working with MOQC’s gynecology oncology practices, their surgeons and staff in all aspects of MOQC work, including onboarding, data entry, collection, interpretation and feedback, performance improvement and collaborative meeting preparation and facilitation. Opportunities to work with MOQC’s medical oncology practices is expected to ensure standardization and efficiency within practices that provide both medical and gynecologic oncology care, and internally within the MOQC team.
Quality and Data Management:
Works constructively with the Michigan gynecologic surgeon and medical oncology community to collect data, foster improvement activities, encourage community involvement, and develop best practices for QOPI and MOQC-developed quality measures.
Generates reports from the QOPI or other databases where quality data is housed. Interprets practice-level QOPI data and benchmarks. Identifies targeted areas of improvement in conjunction with practice and MOQC leadership.
Responsible for assembling project team, assigning individual responsibilities, identifying appropriate resources needed, and developing schedules to ensure timely completion of quality project work.
Enters, collects and/or analyzes data. Prepares written and graphical reports. Interprets findings and determine appropriate course of action on matters of significance, free from immediate direction, within the scope of the project and own expertise.
Provides change management support to participating oncology practice staff.
Provides consultation on the application of Lean principles and quality improvement tools and techniques to oncology practice leadership and staff.
Facilitates Lean process improvement workshops and support oncology practice teams in successful completion of desired deliverables.
Prepares practice-level status and progress reports to include findings, conclusions and recommendations.
Works closely and collaboratively with MOQC-based experts, such as its statistician, Program Directors and Program Manager to ensure that all work products meet standards of accuracy, completeness and effectiveness.
Develops instructional materials and conduct training programs, both on-line, telephonic and at practices relating to data collection and improvement in performance related to quality measures.
Assists in the preparation and maintenance of project plans for multi-site interventions.
Assists in the evaluation of the MOQC collaborative.
Manages day-to-day practice interactions and expectations.
Serves as key participant in MOQC team and client meetings.
Experience and/or knowledge in oncology clinical outpatient care
Bachelor’s degree in from an accredited college or university
Demonstrated strong analytical skills and group leadership and/or facilitation skills
Proficient with all basic Microsoft products, including Word, Excel, Visio and PowerPoint
Demonstrated capability to construct well developed emails, memos, reports and presentations
Excellent oral and written communication skills
Experience in ambulatory care operations, familiarity with private practice and/or academic clinic operations, ambulatory medical groups
Strong interpersonal skills with the ability to effectively work with diverse teams
Demonstrated efficient organizational skills and ability to effectively problem solve and prioritize work
Knowledge of quality improvement techniques or experience (e.g. Lean JIT, or Six Sigma techniques)
Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.
Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally. Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 172594
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.