JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $2.5 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small business, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world's most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com .
J.P. Morgan is a place for talented people from all backgrounds and perspectives because our clients come from all backgrounds and perspectives. We encourage a culture of inclusion, where everyone's opinion counts and all employees have the freedom to deliver their absolute best. This is why we work hard and invest in attracting and developing a diverse workforce. Learn more about our Business Resource Groups in how they help our employees build successful careers and reach their greatest potential.
Global Supplier Services (GSS):
JPMorgan Chase seeks to do business with suppliers who provide the best price, quality and capability to meet our business needs. With nearly 1000 team members in 11 countries, our Global Supplier Services organization works proactively with line of business colleagues to identify capable suppliers, lead the competitive sourcing process and negotiate and contract with the chosen suppliers. Leveraging firm-wide buying power and controlling risk are consistent overarching goals. GSS then ensures that the contracted goods and services can be obtained by our employees in an efficient, cost-effective manner globally.
Gold Supplier Program (GSP):
GSP is JPMC's preferred supplier program, incorporating the top 1% of JPMC's supply base. By 2020, the program is expected to reach max capacity of 300 suppliers, representing $10B in annual spending. GSP is relatively new to the firm, celebrating its first anniversary in April, 2018.
The program uses innovative relationship management methods to create incremental value in our supplier relationships beyond the traditional supply-chain goals of best price and best service. GSP generates several types of value including: cost takeout, top line growth and JPMC client development, supplier diversity uplift, risk improvement, cycle time decrease and efficiency gain, and reputational enhancement for JPMC.
The program held its inaugural supplier summits in New York (Nov 2017) and Singapore (Feb 2019) and , which was regarded as significantly differentiating for JPMorgan Chase. Click the link below for a two-minute video recap of the event, highlighting the spirit of the program and supplier engagement. http://videoportal.jpmchase.net/viewerportal/jpmchase/video.vp?programId=esc_program:154167
The SSP Program Analyst reports to the Head of Supplier Relationship Management for Asia Pacific and is responsible for supporting daily operations for GSP and other supplier programs in the Strategic Supplier portfolio. The next 18 months will be focused on growing the program to include more suppliers, and categories, and a greater number of internal stakeholders. The Analyst will be actively involved in helping to scale the program through process creation, project management, stakeholder engagement, supplier interaction and delivery of GSP services. The Analyst will also help to further develop GSP's conceptual framework, strategic alignment, and value proposition.
This role is well suited for candidates who are creative thinkers with analytical ability, influencers who can achieve results across functional groups (without a reporting relationship), and organizers with the ability to get things done quickly. During the interview candidates will be asked the following questions related to the key success factors for the role. If these describe your professional experience, then let's talk!
Key Success Factors:
We have several hundred Gold program stakeholders across a dozen functional roles internally within JPMC, and over a hundred external suppliers. What have you found works best for communicating to large, diverse audiences?
We have technology implementations, process builds and enhancements, and supplier-events and activities to manage. The projects are low-to-medium complexity, but there are many of them. What projects have you managed from beginning to end, and how did you make sure to meet deadlines and requirements?
This role requires to coordinate and function various type of events throughout the year. What event management experience you have, and how creative/success it has been?
We administer surveys every month, and a major one annually. The survey data is analyzed in Excel. What kinds of data analysis have you performed, and how have you used data to better understand your customers and/or strategic planning?
GSP is highly visible within GSS and LOB, and we frequently present to our stakeholder groups, including leadership. What kinds of presentations have you made, and what strategies do you use to make your presentations as effective as possible?
Supplier relationship management:
Gold Program is designed to better align suppliers with JPMC's strategic direction. In what ways have you done this in your current role, and what have you found works best? What do you believe suppliers want out of their relationship with JPMC?
Nearly everything Gold Program is doing is new to the firm and focused on generating incremental value. What's been your greatest innovative idea in your current role and have you implemented it? What types of value-creation do you consider important outside of standard revenue/ expense-management goals?
Internal Number: 5871433
About J.P. Morgan
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