The Assistant Director of Phonathon and Annual Giving is part of a team responsible for raising nearly $11 million yearly in direct support of Washington and Lee University’s operating budget. The primary responsibility of this position is maximizing annual fund gifts to Washington and Lee through management of Phonathon and Annual Giving programming. This position also supports the 1749 circle philanthropic society, develops the social media marketing strategy and manages text messaging solicitations and stewardship efforts through the Hustle online platform.
STATUS: Full-time, 12 Month, With Benefits WORK HOURS: 8:30 – 4:30 Monday through Friday. There will be occasional weekend hours during event weekends. FLSA: Exempt MINIMUM PAY: $44,554 / annual
Essential and Related Functions:
Manages the student calling Phonathon Program including:
the data within the automated calling system
working closely with Annual Giving staff to identify segments and calling pools
recruiting, interviewing, training and actively overseeing student callers and student supervisors
being present during evening and weekend calling shifts to actively monitor supervisors and callers
following up with constituents as needed, including timely mailing of pledge confirmation and reminder letters
analyzing phoning reports and progress, and in consultation with the Annual Giving staff, seek to maximize phoning efforts
Contributes to overall Annual Giving Calendar including the schedule for and progress of Phonathon.
Develops content, timeline and marketing strategy for the W&L Annual Giving social media presence including Facebook, Instagram and Twitter.
Manages digital strategies for solicitation and stewardship efforts through the Hustle text messaging online platform.
Oversees the 1749 Circle philanthropic society to provide creative direction and works on content development highlighting impact stories.
Provides assistance to the Director and other development team members as needed. Performs other related duties as assigned.
Collaborates with Annual Giving colleagues and advancement operations colleagues on internal reporting functions.
Plan and Coordinate - Sets clear goals, prioritizes work plans and monitors progress regularly with an eye for detail. Organizes situations or events with the aim of efficiently and effectively using the University's resources (e.g., workspace, equipment, tools, etc.). Makes an effort to involve others in planning and decision-making (i.e., seeks their input and commitment).
Technical Skills - Demonstrates knowledge of professional-level concepts, applies skills over a broad scope of work and is adept at handling complex tasks and problems independently. Understands how functions and services across the University are interdependent and how they impact goals. Encourages continuous improvement of work methods and techniques by sharing success stories and lessons learned. Actively reviews development opportunities and seeks to learn about relevant tools, systems or technologies.
Results Focused - Adapts to other people's approach (e.g., work habits, learning styles, etc.). Keeps focused on goals despite challenges and helps others achieve their own by removing obstacles. Demonstrates initiative to accept new challenges and learn new procedures. Consistently thinks ahead, prepares and is able to implement contingency plans to avoid problems.
Communication and Relations - Able to effectively adapt communication style, method and level of detail to the needs of others. Consistently treats others in a manner that demonstrates a keen awareness and understanding of their needs. Acts as a role model by being able to work comfortably with people of differing work-styles, backgrounds, cultures, ages and gender.
Teamwork/Team Development - Sets personal and professional goals that support broader work group goals. Listens attentively to ideas and concerns of others and makes others feel heard and appreciated. Gives credit and recognition to work group member's contributions when objectives are met, and makes suggestions to enhance work efficiencies.
This position depends on creative communication to a varied constituency, and the ideal candidate must possess excellent written and verbal communication skills. Demonstrated initiative, a careful attention to detail, the ability to work within specific deadlines, prioritize, maintain multiple tasks and manage student workers are important qualifications. A Bachelor’s degree and familiarity with computers are required and two to three years of fundraising or related experience is desired. Assistant Director must be prepared to travel and work some evenings and weekends.
Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
Grasping: Applying pressure to an object with the fingers and palm.
Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers.
Types of Work:
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Review of applications begins immediately and will continue through the application deadline.
Washington and Lee is an Equal Opportunity Employer. As such, we are interested in candidates who are committed to high standards of scholarship, performance and professionalism and to the development of a campus climate that supports equality and diversity in our faculty, staff and student body. Job description requirements are representative, but not all?inclusive of the knowledge, skill, and abilities needed to successfully perform this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential functions.
Statement of Commitment to Diversity
Washington and Lee affirms that diverse perspectives and backgrounds enhance our community. We are committed to the recruitment, enrichment, and retention of students, faculty, and staff who embody many experiences, cultures, points of view, interests, and identities. As engaged citizens in a global and diverse society, we seek to advance a positive learning and working environment for all through open and substantive dialogue.
About Washington and Lee University
Washington and Lee University is an independent liberal arts university founded in 1749, named for an early benefactor (George Washington) and an innovative president (Robert E. Lee). The campus is a national historical landmark, the city offers small-town charm, and the Allegheny and Blue Ridge Mountains provide unparalleled surroundings. Students govern themselves in a community based on trust and honor. The faculty of teacher-scholars pursues a student-oriented approach to scholarship and nurtures lifelong relationships with the pupils. The curriculum blends traditional liberal arts and sciences with pre-professional programs in business, journalism and law. W&L prepares graduates for a life of learning, achievement, leadership, service and engaged citizenship in a global society.