About Citi Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients. Citi's Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients' and the public's trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities. Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop to are widely available to all.
Brief Description of the Organization CBNA is the primary legal entity for Citi, providing products and services to consumers, financial institutions and corporate clients around the world. In the past, Citi has provided most of its internal reporting on a business by business basis. With the changes in the regulatory environment, strong legal entity reporting and governance has become essential. This team is responsible for ensuring that CBNA has the appropriate governance and control infrastructure to meet the demand for legal entity planning, execution, information management and the ever-evolving regulatory environment. Position Description The RFP Associate reports to the Manager of CIM Sales and will manage all aspects of the Request for Proposal (RFP) process from inception to delivery of final copy. Duties include writing/editing answers, working with sales and client service staff, and regularly managing all aspects of multiple proposals to ensure quality delivery of proposals prior to deadlines. Additionally, RFP specialist will interact across products to ensure most relevant product solutions are well represented. The responsibility will require interactions across teams and businesses including banking, investment finance and capital markets. This position requires the ability to interact with all levels of staff, across multiple business functions. The optimal candidate must have excellent writing skills, intermediate knowledge of Excel (e.g., pivot tables, Vlook up, etc), be detail-oriented, and possess strong communication and organizational skills. The candidate must also have high level knowledge of investments and investment management and banking industry standards. Must be able to handle a heavy, deadline-oriented workload.
Development, preparation and oversight of customized responses RFPs from prospective and existing clients; questionnaires for consultants; special requests for clients; and regular and ad hoc reports for Client Service, Marketing and Consultant Executives from emanation to completion.
Work closely with Product Specialists and subject matter experts from different departments to craft language to be used in all RFP responses, and develop specific reports.
Microsoft Word and Excel for document preparation, and various custom Firm software for other data.
Interface across departments to resolve issues (e.g., resolving data consistency issues between CS/Marketing and Investment Support departments).
Cultivation of relationships with Product Managers, Client Service Executives, and other departments to facilitate responses needed to complete the RFP process (product knowledge is a plus). RFP Focus
Collaborate with Sales, Product Management, Portfolio Managers, Investment Councilors, and Compliance to create customized, high quality RFPs for Citi Private Bank's ultra-high net worth clients, family offices, law firms as well as the firms' clientele.
Implement RFP procedures that streamline the overall RFP process; including kick-off calls, team coordination, Compliance review and finalizing proposals.
Develop appropriate infrastructure and build out a central repository of RFP responses. o Maintain consistent voice and message across the various services within proposals.
Create metrics to track, access, and report on RFPs.
Client Service Focus
Prepare executive summaries for Sales team in advance of client meetings. o Summaries provide key information regarding the client; including the depth of the relationship across Citi.
Attend client meetings with the team.
Interact with clients regarding RFPs.
Participate in client events and roadshows.
Experience in proposal, technical or business writing preferred
Project management experience preferred
Knowledge of financial concepts and investments a plus
Ability to work independently as well as in a team setting
Ability to delegate project tasks and manage the contributions of multiple project stakeholders
Ability to manage multiple deadlines effectively
Intermediate knowledge of Excel and strong quantitative skills
Strong problem solving and organization skills, and a keen attention to detail
Excellent communication and interpersonal skills, and strong client relations experience
Academic Qualifications (minimum requirements): Undergraduate degree strongly desired: Journalism, English, Communications, Business Administration, Public Relations or Marketing preferred. Previous RFP experience and/or progress towards CFA designation a plus
Internal Number: 5858076
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