This individual will be responsible for one or more technology solutions or initiatives in the inHealth Precision Medicine program, specifically the technologies the research community uses for analytics.
Participates in basic development, implementation, maintenance, support and documentation of various departmental and enterprise-wide application systems. This includes but is not limited to the installation, modification, and testing of new and/or upgraded applications (packages or home grown), operating systems, file structures, hardware, communication devices, and productivity tools. Under guidance assist in gathering and translating business requirements into functional/technical specifications and designs. Assists in maintaining databases and application system code.
May understand project life cycle. Works under supervision/guidance for assigned sections of life cycle. Examples can easily be found in existing code, methods or online. Typically, concepts used are simple and standard.
The responsibilities listed below are typical examples of the work performed by this position. Not all duties assigned to this position are included, nor is it expected that everyone in this position will be assigned every job responsibility.
ANALYSIS AND REQUIREMENTS GATHERING
Gathers simple system requirements by meeting with clients and researching existing technology to understand the business requirements for new applications. May assist with written documentation of findings to share with the client and other IT colleagues.
DESIGN AND DEVELOPMENT
Follows defined task lists by using basic programming skills to complete projects of limited scope and meet required milestones.
May assist in writing functional specifications for use by programmers and business analysts to develop technical solutions.
Under guidance, change data input, files/database structures, data transformation, algorithms, and data output by using appropriate computer language/tools to provide technical solutions for simple application development tasks.
TESTING AND DOCUMENTATION
Assist with creating and documenting simple test scenarios using the appropriate testing tools to validate and verify application functionality.
Test changes by using the appropriate simple test scenarios to identify errors. Maintain documentation materials that serve as technical and/or end-user references.
IMPLEMENTATION AND MAINTENANCE
Provide basic application and desktop support by triaging and resolving simple issues to ensure prompt and effective service.
Defining product roadmaps and product requirements based on the needs of the medical research community at Johns Hopkins. This includes the ability to:
Translate business requirements into IT solutions.
Prioritize requirements based on estimated impact to users, cost to implement, and availability of existing solutions.
Measure and evaluate the success of solutions.
Present roadmaps and progress to executive stakeholders.
Performing project management duties (using Agile development methodologies) to ensure that product development aligns with the product roadmap, on schedule and within budget;
Leading testing efforts to ensure that actual customer experience matches defined requirements;
Ongoing tracking of performance and customer satisfaction of the product(s);
Providing Tier 2 or 3 customer support for tools in the individual's set of products, and creating/maintaining documentation to enable Tier 1 customer support by other groups.
The solutions and initiatives the individual will be responsible for will include:
One or more analytical environments designed for medical researchers. This may include SAFE desktop, a virtual desktop environment; and Crunchr, a web-based computational environment; and others;
Engagement with and project management for one or more early-adopter research groups (Precision Medicine Centers of Excellence), to ensure they meet the pre-requisites for working with the analytical environment, to ensure their continued success with the environment for a specified period, and to ensure a smooth transition to long-term customers of the Precision Medicine Analytics Platform.
To accomplish these duties, the Associate Product Manager will:
Coordinate work with IT and non-IT professionals from multiple groups, drawing resources from within and outside the central IT organization in coordination with other managers
Be based in East Baltimore (adjacent to the Johns Hopkins Hospital) but will work with customers and colleagues at multiple sites in and around Baltimore.
Some on-the-job training and mentorship in technology Product Management processes will be available to the selected candidate.
High School diploma/GED.
Minimum of two (2) years' experience in delivering or supporting effective technology solutions required, as a product manager or as a leader in a closely related area (e.g. customer service, software engineering, user centered design).
Work experience in a professional environment including experience obtained through an internship or fellowship program is required.
Additional education may substitute for experience.
Equivalency Formula: 30 undergraduate degree credits or 18 graduate degree credits = 1 year of experience. For jobs where equivalency is permitted, up to two years of non-related college coursework may be applied towards the total minimum education/experience required for the respective job.
Preferred Job Qualifications:
Project management, customer service, user centered design, or software development experience in the medical research or higher education space.
Experience working with Agile, Lean, or similar software development methodologies.
Experience working with one or more analytical tools, such as SAS, Stata, Jupyter, Spark or similar.
Knowledge, Skills, & Abilities (KSA's):
Ability to work on multiple priorities effectively.
Leadership skills with ability to negotiate and work collaboratively.
Excellent verbal and written communication and organization skills.
Must be able to work closely with customers, understand, and translate their functional needs into technical requirements.
Ability to maintain confidentiality.
General Job Information for the Technology Innovation Center
Thrive in an interdisciplinary team-based environment.
Are comfortable with ambiguity, and are also willing to take task-based direction on projects.
Are not intimidated by working directly with university stakeholders at a world class university to design and develop software applications.
Have some background knowledge rooted in the higher education industry, and are relentlessly curious to know more.
Would like to know your work is improving students' lives and making university systems function better, and you'd like to see this in action.
Are comfortable with feedback, and enjoy completing multiple iterations of your work before it becomes an enterprise-ready product.
Don't take yourself too seriously, and enjoy a collaborative environment with lots of whiteboards and Post-It notes.
We are designers, developers, project managers, and business leaders.
We're passionate about creatively tackling challenges facing clinicians, patients, students, faculty, and staff through software development.
The software we design and develop facilitates communications, monitoring, analysis, and/or education for clinicians, patients, students, faculty or administrators.
We prioritize work on software applications that have the greatest potential to positively impact success.
We aim to disrupt while improving upon the status-quo.
Lead by Serving: be accessible, attentive, and accommodating to the team and our customers.
Challenge what's Usual: take initiative, be relentless, and stay curious.
Take a Team-Based Approach: stay passionate about learning technology from each other and co-innovate.
Partner with students, faculty, and university administration to identify and study the primary audiences.
Analyze existing workflows of those audiences and ensure the application integrates with daily tasks of primary users.
Work with Product Development Leads, Designers, and Software Developers to lead stakeholders in design sessions for feature prioritization and feedback.
Deliver a minimum viable product for users that also allows for testing and iteration.
Support and maintain the application, while also providing assistance to the users in maximizing the application's positive impact.
Work with the team to design and execute additional phases of work as needed.
Classified Title: IT Specialist Working Title: Associate Product Manager Role/Level/Range: ATO 40/E/02/OF Starting Salary Range: Commensurate with Experience Employee group: Full Time Schedule: Monday - Friday, 8:30am - 5:00pm Exempt Status: Non-Exempt Location: 04-MD:School of Medicine Campus Department name: 60007476-IT@JH Technology Innovation Center Personnel area: University Administration
The successful candidate(s) for this position will be subject to a pre-employment background check.
If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at email@example.com. For TTY users, call via Maryland Relay or dial 711.
The following additional provisions may apply depending on which campus you will work. Your recruiter will advise accordingly.
During the Influenza ("the flu") season, as a condition of employment, The Johns Hopkins Institutions require all employees who provide ongoing services to patients or work in patient care or clinical care areas to have an annual influenza vaccination or possess an approved medical or religious exception. Failure to meet this requirement may result in termination of employment.
The pre-employment physical for positions in clinical areas, laboratories, working with research subjects, or involving community contact requires documentation of immune status against Rubella (German measles), Rubeola (Measles), Mumps, Varicella (chickenpox), Hepatitis B and documentation of having received the Tdap (Tetanus, diphtheria, pertussis) vaccination. This may include documentation of having two (2) MMR vaccines; two (2) Varicella vaccines; or antibody status to these diseases from laboratory testing. Blood tests for immunities to these diseases are ordinarily included in the pre-employment physical exam except for those employees who provide results of blood tests or immunization documentation from their own health care providers. Any vaccinations required for these diseases will be given at no cost in our Occupational Health office.
Equal Opportunity Employer Note: Job Postings are updated daily and remain online until filled.
Johns Hopkins University remains committed to its founding principle, that education for all students should be grounded in exploration and discovery. Hopkins students are challenged not just to learn but also to advance learning itself. Critical thinking, problem solving, creativity, and entrepreneurship are all encouraged and nourished in this unique educational environment. After more than 130 years, Johns Hopkins remains a world leader in both teaching and research. Faculty members and their research colleagues at the university's Applied Physics Laboratory have each year since 1979 won Johns Hopkins more federal research and development funding than any other university. The university has nine academic divisions and campuses throughout the Baltimore-Washington area. The Krieger School of Arts and Sciences, the Whiting School of Engineering, the School of Education and the Carey Business School are based at the Homewood campus in northern Baltimore. The schools of Medicine, Public Health, and Nursing share a campus in east Baltimore with The Johns Hopkins Hospital. The Peabody Institute, a leading professional school of music, is located on Mount Vernon Place in downtown Bal...timore. The Paul H. Nitze School of Advanced International Studies is located in Washington's Dupont Circle area.