Job Requisition Number: 26849. The Student Learning Center is a global learning community where student scholars convene to discover, uncover, and recover ideas, concepts, languages and cultures. Since 1973, it has been the primary academic unit on campus tasked with providing peer-led support services to Cal undergraduates. It has served approximately 100,000 students in its forty-year history, with a little more than 12,000 students in the 2016-2017 academic year alone. The Center’s work has been at the forefront of increasing and maintaining the University’s retention and graduation rates, which are the highest in the UC system and in the top three of higher-learning institutions in the nation.
The Student Learning Center belongs to the Division of Undergraduate Education.
The Director administers the SLC Strategic Learning Programs and Services, from managing the daily operations of the program to supervising professional staff and 10-15 undergraduate academic coaches.
Specifically, the incumbent will:
•Design, develop and implement programs and services that support the learning process and practice of undergraduate scholars at various stages in their academic careers. •Supervise and train staff, which consist of a Strategic Learning Coordinator and 10-15 undergraduate academic coaches. •Conduct the weekly training seminar for academic coaches. •Direct and coordinate the daily program operations, from user outreach to website maintenance and social media management. •Provide direct service to students in a variety of program formats, including one on one coaching, topical workshop, and adjunct courses. •Administer formative and summative evaluation tools to enhance delivery of academic support models. •Keep abreast of curricular and policy shifts in major/minor requirements and how they impact student reading and learning demands. •Develop collaborative relationships with designated faculty, departmental staff and Center program Directors in addressing the academic support needs of emerging student populations. •Develop effective working relationships with campus partners (e.g. academic and college advisors; mental health professional, DSP learning specialist etc.) to ascertain critical learning needs and trends influencing the learning process. •Serve students in navigating the critical transition points in gateway courses across the academic curriculum; specifically attend to the demands and expectations of the research University. •Support and mentor students in achieving their academic and professional goals. •Serve on Center and campus-wide committees.•Knowledge of the structure, paradigms and learning demands of a research University. •Knowledge of multiple learning styles, affective, socio-cultural and linguistic issues as they apply to academic support and the learning process. •Knowledge of academic and curricular issues as they apply to academic support. •Knowledge and experience working with diverse groups of students, staff, and faculty. •Strong oral and written communication skills; strong interpersonal skills. •Good judgment; keen professional acumen. •Proficient computer skills, including experience using the Google Suite and Microsoft Office Suite, especially Excel and/or Access and diverse social media platforms.
Education/Training: •Master’s degree in the humanities/social sciences /education or equivalent experience. This is a 100% career position.
The University of California was chartered in 1868 and its flagship campus - envisioned as a "City of Learning" - was established at Berkeley, on San Francisco Bay. Today the world's premier public university and a wellspring of innovation, UC Berkeley occupies a 1,232 acre campus with a sylvan 178-acre central core. From this home its academic community makes key contributions to the economic and social well-being of the Bay Area, California, and the nation.