This position coordinates the development, analysis, preparation and implementation of strategic and operational plans to support and facilitate operational excellence and process improvements in alignment with the goals of the organization. This position is accountable for analyzing processes and identifying opportunities for improvements in operational practices and procedures, as well as the implementation and support for the adoption of new processes to increase efficiency and compliance while maximizing the highest level of quality.
Provides coordination and support of analysis and design of processes. Identifies improvement opportunities, participates in the selection of appropriate improvement approaches and supports operations management and improvement activities including design, development and implementation of improved operations.
Identifies and implements operating improvements and efficiencies by identifying important trends and variances. Identifies, plans, designs and redesigns processes to make them more user-friendly, efficient and effective in achieving business objectives. Develops processes to support system-wide initiatives and key operational areas.
Facilitates matrixed teams and collaborates with discipline and system-wide leaders and resources in the development, planning, training and implementation of operational applications and processes to ensure reliable and accurate service delivery and decision-making.
Designs, coordinates and performs audits of key functions to ensure data and process integrity; directs resolution of identified issues and monitors / measures to ensure that improvements are maintained.
Serves as a partner with Information Technology, Process Improvement, Project Management and Operations to ensure the technology and resources support the work design/redesign and data is captured appropriately for system data integrity and process monitoring and control.
Serves as a project manager for process and program development, assessment and standardization which includes leading and coordinating needs analysis, gathering requirements for proposed relationships, leading the vetting process with appropriate stakeholders, and interfacing with external partners.
Prepares various project reports for management, clients or others by collecting, analyzing, and summarizing information and trends. Develops and maintains an information database system. Analyzes and collects data to determine the value of partnerships. Provides appropriate data analysis and trending. Makes recommendations based on data analysis and trends.
Provides customer service, responds to requests, and prepares statements of work and serves as the point of contact for all student and academic contracts.
Must possess strong knowledge of process development, standardization and mapping and information presentation as could be obtained through the completion of a bachelors degree or 2-3 years experience in performing and/or conducting business analysis.
Must demonstrate a high level of analytical thinking to plan, review and coordinate designated processes and procedures to ensure that goals and/or objectives of these relationships are accomplished. Requires the ability to effectively communicate in both written and oral formats. Must possess the ability to effectively present findings, and recommendations to management. Must be results oriented, customer service focused, and able to organize and independently manage various projects or processes simultaneously. Must be able to manage multiple projects with overlapping time lines, deliverables, goals, objectives, and expectations. Requires the ability to determine the best process development, streamlining and implementation methodology to support the solution.
Must have a working knowledge of common software programs including Visio to prepare and create process maps, documentation, correspondence, presentations, spreadsheets, and reports and effectively work with data management programs.
Additional related education and/or experience preferred.
You want to change the health care industry – one life at a time. You belong here. You’re excited to be part of the dramatic changes happening in the health care field. In fact, you thrive on change. But you also understand that excellent, compassionate patient care is the true measure of the success of these changes. You belong at Banner Health. Our award-winning, comprehensive health system includes 23 hospitals in seven western states, primary care health centers, research centers, labs, a network of physician practices and much more. Throughout our system, skilled, compassionate professionals use the latest technology to change the way care is provided. If you’re looking to be a key contributor to a forward-looking organization, you’ll experience a wide variety of professional advantages: •Our vision for changing the future of health care gives you the opportunity to leverage your abilities to achieve something historic. •Our expansive system offers you an unmatched variety of clinical settings – from large urban trauma center to small rural hospital, ambulatory to home health. Our system also includes hospitals specializing in cancer, heart health and pediatrics. •Our many loc...ations also translate into a broad selection of exciting and rewarding lifestyle options – from the big city to the wide-open spaces. •Our commitment to healthcare innovation means you always have the latest technologies at your fingertips to help you provide the finest care possible. •The size, success and growth of our system provide you with the stability and options to pursue your desired career path. •Our competitive compensation and comprehensive benefits offer you options to complement your unique needs.