Our technology teams are responsible for the bank's entire information technology infrastructure. They develop and maintain the software required to support the bank's business. The teams work closely with the businesses and other infrastructure units to modernise the bank's IT systems to reduce complexity, risk and enable business growth.
With award-winning mobile banking apps and trading systems, our technology helps Deutsche Bank deliver high-quality products to clients. We make sure that the phones and computers work and that emails are delivered – but we also develop solutions that help our people share their knowledge, expertise and passion for our business.
Deutsche Bank sees itself as a technology-driven company that can gain market share with new, cutting-edge ideas. The ambition is to be a leader in the area of digitalisation. We are making investments into digital technology across all businesses to enhance the client experience, harness the power of data, and strengthen efficiency and controls by increasing automation. We are also collaborating with external partners such as start-ups, FinTechs, and technology specialists worldwide to discover and implement innovative solutions for our clients.
Deutsche Bank has become one of the first financial institutions to establish a professional research and development department, including capabilities such as four innovation labs and the digital factory in Frankfurt. Join us here, and you'll constantly be looking ahead. We'll look to you to capitalise on new technological trends that can reshape our business and deliver value for our clients, whilst still meeting the demands of customers, regulators and the markets.
Successful candidates will join a team that supports a complex set of business applications and is the interface for all of Deutsche Bank's front, middle and back office client facing and trading businesses. Working with other technology colleagues including those in infrastructure and application development teams your role will be to ensure the stable running of the technology platform.
Primarily supports the production platform, carrying out monitoring and remediation of issues and specific maintenance tasks as per the runbook procedures.
Logs and tracks manual tasks for automation through to completion
Implements technical and functional solutions as provided by Development/Production Engineers
They aid with analysis of the Production platform to identify performance and resiliency enhancements
Ability to track and report project/task progress, risks, issues, dependencies and performance. Facilitates project meetings, workshops and supporting documentation.
Designs, tests, and documents simple programs, or scripts and assists in the implementation of software which forms part of a properly engineered Application or platform
Configures the application, in response to Business and/or Technical problems and in accordance with provided requirements and agreed design principles
Primary activities are: -
\uf0a7 Engineering and Technical Support
\uf0a7 Relationship Management
\uf0a7 Incident, Problem and Change Management
\uf0a7 Continual Service Improvement activities
\uf0a7 Disaster Recovery Planning & Testing
\uf0a7 Production Readiness & Testing
\uf0a7 Stability & Prioritization Representation
Working experience in financial institution in providing IT support and dealing with business users on support or requirement gathering
Getting things done in large organizations – understanding of where to use processes and how to build and operate a network
Ability to provide out of hours coverage as needed
Work across countries, regions and time zones with a broad range of cultures and technical capability
Experience working with virtual and global teams
Broad ITIL / best practice service context within a real time distributed environment (ITIL v3 foundation certificate desired)
Ability to manage ambiguity, risk, and changing direction of projects and strategies.
Experience with using UNIX, Linux, Wintel, Perl/Shell scripting, as well as ability to write SQL to extract and patch data in Sybase and Oracle databases. Familiarity with JAVA and .Net
Experience of Monitoring tools such as Geneos
A Computer Science or MIS degree holder (Additional qualifications in financial field is desired)
Proactive and able to work independently
Strong problem ownership skills and attitude
Proven history of working in a delivery model based on agreed Service Level agreements and working to continuously improve the efficiency and quality of service delivered.
Deutsche Bank offers a challenging and rewarding career where your contribution is valued and rewarded. We have an inclusive and friendly working environment coupled with excellent facilities and benefits.
Deutsche Bank is an equal opportunity employer who seeks to recruit and appoint the best available person for a job regardless of marital status, sex (including pregnancy), age, religion, belief, race, nationality and ethnic or national origin, colour, sexual orientation or disability.
Deutsche Bank does not accept unsolicited curriculum vitae from third party vendors.
Internal Number: 5832561
About Deutsche Bank APAC
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