A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should include salary requirements, address your specific interest in the position and outline skills and experience that directly relate to this position.
The Office of Academic Innovation is seeking a Behavioral Scientist to apply expertise in behavior change strategies and online communication to AI’s software tools and online learning experiences. The Behavioral Scientist will report to the Associate Director of Behavioral Science, and will collaborate closely with other members of AI, including software developers, user experience designers, learning experience designers, faculty and student innovators, as well as other academic, technology, and administrative staff at the University.
The Behavioral Scientist will develop interventions to motivate behavior change among people who use AI’s tools. This might include writing computer-tailored emails, text messages, and intervention content aimed at UM learners; developing and testing behavioral nudges; strategizing with UX designers about features, page layouts, and UI language; strategizing with software teams about new features; and piloting research projects in online learning experiences (e.g., MOOCs).
The ideal candidate...
Is both analytical and creative
Has experience applying behavior change theories, sticky communication techniques, plain language, and motivational interviewing skills to their writing
Is familiar with how to personalize content for a variety of audiences
Has contributed expertise in behavior change theory, user research, and content strategy to intervention planning or software feature scoping
Thoughtfully analyzes an issue to identify its root cause and resists the urge to simply design for problems that are familiar or easy to solve
Communicates respectfully and effectively with a variety of people, such as students, faculty, and fellow co-workers from many different disciplines
Note: This is a three year, term-limited appointment.
Collaborate closely with the behavioral science team, software developers, UX designers, product managers, innovation advocates, faculty, and students to enhance the behavioral impact of AI tools and communications
Design, develop, and test behavioral interventions within the framework of AI online learning and residential tools in an agile, iterative manner including feature scoping, content writing, and evaluation planning
Interact with various stakeholders as needed, including AI analytics and research teams, end users, and technology partners
Consult with UM students, faculty, and staff to inform new solutions and approaches
Employ a pragmatic approach which appreciates the trade-off between a perfect solution and a working solution
Work with and mentor student fellows assisting with various aspects of online learning and behavioral science
Master’s Degree in a field related to behavioral science
Demonstrated ability to apply the principles of social science, psychology, communication, marketing, and user research to innovative behavior change interventions
Experience implementing all stages of intervention design (definition of goals, theoretical grounding, design, construction, testing, delivery, impact research, and reporting)
Experience applying survey and interview methodologies of user experience to design of behavioral interventions.
Excellent verbal and visual communication skills
Ability to work well in a multicultural and collaborative environment; to work independently and as part of a multidisciplinary team
Comfortable in a fast-paced and demanding digital environment; organized and able to keep multiple projects and details straight
Collaborative, a problem solver, flexible, motivated, and energetic
Have participated in the successful development of early stage software projects from the idea phase, through scaling up for eventual launch, and into sustained support
Experience applying survey and interview methodologies of user experience to design of behavioral interventions
Experience developing tailored or individualized content
Experience with higher ed, ed tech, or other educational contexts
This position may be underfilled at a lower classification depending on the qualifications of the selected candidate.
Job openings are posted for a minimum of seven calendar days. The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.
The University of Michigan is an equal opportunity/affirmative action employer.
Internal Number: 172006
About University of Michigan - Ann Arbor
A great university is made so by its faculty and staff, and Michigan is recognized as one of the best universities to work for in the country. The Michigan culture is known for engaging faculty and staff in all facets of the university to create a workplace that is vibrant and stimulating.For two consecutive years, the Chronicle of Higher Education has placed U-M in its "Great Colleges to Work For" survey. In particular, the university earns high marks for strong relations between faculty and administrators, a collaborative system of governance, strong pay and benefits, and a healthy work/life balance.