About Standard Chartered We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.
To us, good performance is about much more than turning a profit. It's about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good.
We're committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
Wealth Management Processes
Improve and simplify Wealth Management sales process to free up RM sales capacity and improve client experience, without sacrificing effectiveness of control.
Leverage best practices from other countries to simplify processes and ensure flawless execution and compliance.
Drive the implementation of Wealth Projects on system platforms, risk management, process simplification and standardisation etc.
Engage key stakeholders including (but not limited to) frontline, investment product teams, compliance teams and operational risk teams.
D esign a robust investment product sales process to comply with the regulatory requirements and to deliver a client-centric end-to-end client experience.
Manage procedural documentations.
Supervise training material development and train-the-trainer delivery.
Supervise sales tools development to facilitate frontline to deliver a standardised and quality service.
Lead the process and system enhancements to deliver regulatory HKMA reporting requirements.
Implementation of Project and Change Management
Execute project and change management across all products in country regularly and consistently to ensure flawless execution and compliance.
Monitor and follow through an effective project plan and communication tool, in collaboration with key stakeholders and support functions, to ensure a coherent, seamless delivery of project plan.
Implementation of Wealth Management Infrastructure and Delivery
Coordinate and align Wealth Management systems, platforms and processes to ensure quality and consistency of delivery.
Identify opportunities for process improvements based on VoC and VoF, and deliver gap resolutions .
Develop sales and suitability tools to deliver a seamless process and to comply with regulatory requirements
Our Ideal Candidate
1. Degree holder, preferably 6 - 8 years of Banking experience in Wealth Management process and delivery function.
Work well under pressure
3. Proficiencies and Knowledge:
Sales policies and procedures
Group governance requirements
Coordination and execution
Collaboration and team work
Communication and listening
Interpersonal and influencing
Negotiation and engagement
Project management and Implementation
Apply now to join the Bank for those with big career ambitions.
Internal Number: 5828837
About Standard Chartered Bank
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